This position is responsible for leading the country Field Services business and organization. It includes corporate strategy deployment, profitable business growth execution.

Essential Responsibilities:

• Directly reports to the country president, indirectly reports to Cluster Field Services VP

• Leads a team of outside service sales representative. His focus is to organize and setup his team in order to reach the Quarterly sales target given.

• Service Sales supervised by the outside service sales manager include:

- a broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer's electrical equipment installed at the customer's site.

- turnkey modernisation projects ranging from simple replacement of equipment to fully engineered solutions.

• Responsible for implementation of country and functional market strategies as well as monitoring performance against goals

• With support of Field Services Marketing, adapts go to market Field Services strategy according to local country installed base and country marketing plan (Global accounts, Targeted accounts, proximity accounts). Is responsible for the 3 year Biz Plan,

• Deploys the Global offer with local adaptation of the value proposition per BU and then per market segment, paying attention to push the new Digital Offers

• Responsible for meeting OI and Sales targets for the BU as assigned by Country, Cluster and Zone leadership.

• Applies market and account skills necessary for dealing with specific target audiences.

• Identifies and contacts potential customers or prospects, either existing or new.

• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)

• Utilizes BFO (Salesforce.com) for sales funnel management & secures consistent follow-up

• Provides monthly forecasts and summaries in a timely manner.

• Participates in the preparation of analysis and reports on field service performance.

• Finalizes the sales quotations and proposals prepared by the quote team, including any activity that has to be outsourced, in respect of FS expected margin.

• Works closely with FS Operational Marketing and the BU account manager to maximize business opportunities.

• Is "feeding" the Field Services Marketing leaders with Offers feedback and needs

• Educates customers on all SE products and services

• Provides mentoring, coaching and guidance to the Outside Service Sales Representative

• Pays a special attention to Digital Offers knowledge for his team and development for relevant Customers

• Coordinates and/or attends trade shows and marketing/sales seminars as needed

• Drives profitable business growth, increasing the mix of Service Plans revenue . Drives and secures the plan and execution of the Field Services Campaign, including stretch roles assigned by the line, from time to time, to expand potential, as part of SE growth strategy.

• Develops and grows key SE Relationships with Customers and Channels

• Serves as role model in collaboration between the different functions in Field Services and also with other BU functions locally and with Global Field Services

• Develops talents to build a high performance team, with clear goals with associated KPI for each direct report

• Reports business results & estimations on a regular basis

Qualifications - External

Electrical and/or Electronics Engineering, Business Master Degree or equivalent experience is a plus,

Knowledge of Energy and/or IT, industry markets is definitively a plus. Strong grip on the local market and competitor intelligence.

Excellent verbal and written communication skills in English.

Customer mindset and people oriented to develop talents

At least 8-10 years in Services business with operational experience or at least 5 years of end user solution and/or services sales.

Extensive business acumen with strong results orientation

Confidence and courage to make appropriate decisions and accept accountability

Excellent relationship skills and communication with executive leaders and C level customers

Looking to make an IMPACT with your career?

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IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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