At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description:

Location: Sioux Falls, South Dakota
Shift: Monday – Friday 8: 00 a.m. – 5: 00 p.m.
Job Status: Full-Time
Company: PREMIER Bankcard

About the Role
Provide technical maintenance and support for information technology infrastructure systems. Utilize a variety of tools, techniques and troubleshooting to resolve complex issues within our cloud environment. Interfaces with vendors and maintenance providers to service and maintain the system, implement necessary measures to limit the system’s downtime, provide technical support to optimize system performance.

Essential duties and responsibilities include the following. Other duties may be assigned.

Job Duties and Responsibilities

• Lead our push toward a modern, cloud native organization by designing and managing scalable, resilient systems on AWS.
• Utilize Infrastructure as code (IaC) using terraform to ensure our environments are repeatable, versioned and stable.
• Build and optimize pipelines using GitHub actions, to get code “committed” and “merged” into production successfully.
• Manage our monitoring applications as well as building out streamlined and effective dashboards for the Network Operations Center (NOC).
• Communicate project progress, provide input/expertise for designated committees and/or teams. Manage work/tasks with both tickets within fresh service and work items within ADO.
• Provide technical maintenance and support to the firm’s Cloud/on-prem infrastructure. Provide technical assistance to other members and teams of the Technology department including security, telecom, development, support and networking.
• Work with vendors and maintenance providers to service and maintain an operational environment.

Skills and Qualifications

• Technical expertise building, configuring and maintaining various systems within a data center environment.
• Experience working with technical platforms and installing related operating systems, updates and platform hardening.
• Effective communication skills to inform others when action is required to respond to technology system issues.
• Attention to detail and ability to identify when IT systems are not operating optimally.
• Adjusts to new conditions, challenges, or changes with flexibility and a positive attitude.
• Manages time, tasks, and resources efficiently to maintain structure, meet deadlines, and achieve goals.
• Bachelor’s degree in information technology or a related field preferred.
• 3-5 years of experience in IT with a preference in cloud and on-prem infrastructure platforms.