At voco Grand Central Hotel, we are looking for a Full Time Food & Beverage Operations Manager to join us in creating a warm voco welcome for our guests!

Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history, and storytelling with our relaxing spaces for guests to enjoy.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Our Food & Beverage Operations Manager support the Director of Operations with the effective and efficient running of the hotel food and beverage teams, with direct responsibility for up to four divisions within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded.

This role is highly varied, you will be supporting to manage our Champagne Central Bar, C& B and Breakfast departments so someone with a wide range of experiences within a wider F& B department would be well suited. You will form part of our leadership team and work closely with the other F& B Managers to ensure the guest experience is personalised and always exceeds expectations.

Working as a Food & Beverage Operations Manager you will ensure all team members are trained to a high standard, manage rotas, and work a variety of shifts including Days, Evenings and Weekends (including bank holidays).

We are looking for someone who has…

• F& B management and team leadership experience for 2+ years in a property of similar size & standard
• Adaptability – you will perform a variety of activities as needed across all food and beverage departments.
• Expected to have completed Food Safety Level 2 and completion of other appropriate and relevant courses.
• Knowledge of appropriate F& B systems to support operational processes table reservation management system, Micros Simpony (or relevant POS) and dimensions.
• Knowledge on critical issues and potential technology and trends in food and beverage
• To be able to talk through activities that would be required on a food and beverage marketing calendar and recognise how to impact different booking channels.

Being a host at voco, we offer you the following benefits…

• Competitive salary plus annual bonus and great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• For your wellbeing we provide every employee company sick pay and life insurance, generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
• Professional career development with our IHG Leadership programs extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Amazing worldwide discounted room rates and discounted F& B whilst on employee rate (IHG has over 6, 000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Hotel specific benefits include subsidised parking in the city centre NCP car park (£4.50 per day), 50% off food and beverage outlets, Champagne Central at Grand Central Hotel, and Isag Restaurant in Blythswood and 30% off the Blythswood Spa. Plus, a variety of different gifts on milestone occasions to celebrate with you!
• Most importantly, we’ll help you grow, and develop you as an individual.

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! Check out our Instagram page @vocograndcentral to see more.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.