Job Title: Customs Operations Manager - Chemical and Energy

Job Location: Columbia, SC

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http: //www.dhl-usa.com/en/careers/jobs.html

As the Customs Operations Manager, you’ll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-effectiveness.

Key Responsibilities:

• Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
• Train and implement policies and procedures that uphold our service standards.
• Lead and develop a talented team, providing coaching and performance management.
• Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity.
• Collaborate on policy development to enhance our customs operations.

What We’re Looking For:

• Extensive knowledge of importing regulations and customs brokerage practices.
• Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
• Strong analytical and problem-solving skills.
• Excellent communication skills—verbal, written, and interpersonal.
• Proficiency in computer applications, including spreadsheets and databases.
• Demonstrated leadership experience in coaching and developing staff.
• Financial acumen, including budgeting experience.
• A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
• In-depth understanding of ACE and experience with US Customs regulations and PGAs.
• Familiarity with Northern Border Customs Entries (Canada to USA).