Support Analyst

Posted: Saturday, 10 May 2025
Valid Thru: Monday, 09 June 2025
Index Requested on: 05/10/2025 07:26:00
Indexed on: 05/10/2025 07:26:00

Location: Easley, SC, 29640, US

Industry: Advertising and Public Relations
Occupational Category: 21-1093.00 - Community and Social Services
Type of Employment: FULL_TIME

Computer Software Innovations LLC is hiring!

Description:

Responsibilities:
- Handle support calls or tickets.
- Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications.
- Exercise sound professional judgment in investigating technical problems.
- Collects detailed information to categorize requests to establish a method of resolution.
- Documentation of all customer communication through tickets.

Requirements:
- 1+ year(s) of customer service experience in a technical environment or relevant experience
- Proven problem-solving abilities
- Proven verbal skills and exceptional written skills
- Experience in technical documentation
- Ability to multi-task effectively
- Work well autonomously

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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