We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Exciting Opportunity: Rental Technician / Counter Person (Customer-Focused)

Join the leader in compact construction equipment! Bobcat is a trusted and well-respected name in our area, and we’re looking for a customer-focused Rental Technician / Counter Person to join our growing team. This role is perfect for someone who enjoys helping customers, coordinating rentals, handling light mechanical work, and supporting daily branch operations.

You’ll be a key point of contact for customers while assisting with equipment readiness and rental support. If you enjoy variety, teamwork, and delivering great service, this could be a great fit.

Position: Rental Technician / Counter Person

Pay: $18.00-$25.00 per hour DOE

Hours: 7: 00 AM – 5: 00 PM (No weekends!)

Great Benefits!

Dog Friendly Work Environment

Key Responsibilities:

• Provide friendly, professional customer service at the rental counter

• Assist customers with rental equipment questions, availability, and basic operation guidance

• Perform daily equipment inspections and light preventative maintenance

• Help prepare equipment for rentals and returns

• Identify basic mechanical issues and communicate needs to the service team

• Collaborate closely with Parts, Service, Sales, and Rental departments

• Support administrative and office-related tasks as needed

• Perform additional duties as assigned by the Supervisor

Qualifications:

• 2 years of experience in equipment service, rental, or a related customer-facing role

• Light mechanical knowledge (diesel, hydraulics, or electrical systems preferred but not required at an advanced level)

• Strong customer service and communication skills

• Comfortable working in both an office/counter setting and around equipment

• Organized, dependable, and able to multitask in a fast-paced environment

• Team-oriented with a positive, can-do attitude

Work Environment:

This role includes a mix of indoor office/counter work and outdoor yard activity. You may be exposed to noise, fumes, moving equipment, and varying weather conditions. The position requires physical activity and flexibility throughout the day.

Physical Requirements:

• Ability to communicate effectively with customers and coworkers

• Stand, walk, bend, kneel, and move throughout the day

• Lift and/or move items over 50 lbs as needed

• Perform tasks requiring physical strength and coordination

• Vision requirements include close vision, distance vision, depth perception, and focus adjustment.

Benefits:

• Health, Dental, Vision, Life & Disability Insurance

• 401(k) with Company Match

• Employee Discounts

• Flexible Spending Account (FSA)

• Paid Holidays & Vacation

• Training & Advancement Opportunities

• Tool Reimbursement

Job Type: Full-Time

Experience Required: Service / Rental / Customer Service – 2 years

Reports To: Branch Manager

Pre-employment drug screening and proof of employment eligibility (E-Verify) are required.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.