Summary

The Quality Engineer will provide quality assurance support across multiple manufacturing facilities, ensuring consistent product and process performance. This role will focus heavily on New Product Introduction (NPI), supplier quality management, and customer-related quality issues. The ideal candidate will have strong expertise in PPAP, corrective actions, and ISO 9001 quality management systems.

Key Responsibilities

New Product Introduction (NPI)

• Lead quality planning activities for new products, including creation and approval of control plans, FMEAs, inspection plans, and validation requirements.
• Support cross-functional teams to ensure smooth product launch and compliance with customer requirements.
• Coordinate measurement system analysis (MSA), capability studies, and first article inspections.

Supplier Quality

• Evaluate and qualify new suppliers through audits, capability assessments, and quality performance reviews.
• Manage supplier PPAP submissions, ensuring accuracy, completeness, and timely approval.
• Drive supplier corrective actions and continuous improvement initiatives.
• Monitor supplier performance metrics and maintain approved supplier quality documentation.

Customer Quality

• Serve as a primary quality liaison for customer inquiries, complaints, and escalations.
• Lead root cause analysis and corrective action responses (8D, 5 Why, Fishbone, etc.).
• Support customer audits and ensure ongoing compliance with customer-specific requirements.
• Maintain clear communication with customers to ensure issues are resolved promptly and effectively.

Core Quality Systems & Compliance

• Maintain and support ISO 9001 quality management system documentation, audits, and continuous improvement efforts across all supported facilities.
• Ensure consistent application of company quality standards and best practices across sites.
• Contribute to internal audits, process audits, and management review activities.
• Support development and improvement of standard work, procedures, and quality tools.

Qualifications

• Bachelor's degree in Engineering, Quality, or related technical field.
• 5+ years of experience in manufacturing quality engineering (multi-site experience preferred).
• Strong knowledge of PPAP, APQP, FMEA, MSA, SPC, and corrective action methodologies.
• Experience working within an ISO 9001-certified environment.
• Excellent problem-solving, communication, and project management skills.
• Ability to travel between manufacturing facilities as required (up to 50%).

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Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Oppo rtunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.