About Us

As part of the globally recognised IHG Hotels & Resorts, we take pride in delivering truly luxury experiences through genuine service and attention to detail.

As Australia’s first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the timeless architecture of a classic Queensland estate, surrounded by beautifully maintained grounds and waterways. Every guest experience begins and ends with the comfort of their room, and that’s where you make the difference.

We are currently seeking a Room Attendant (Casual) to join our Housekeeping team.

The Role

Reporting to the Executive Housekeeper, you will play a key role in ensuring our guest rooms are presented to the highest luxury standards. Your work directly impacts guest satisfaction, loyalty and the reputation of our resort.

This is a hands-on, physically active role suited to someone who takes pride in their work and thrives in a fast-paced environment.

What You’ll Be Doing

• Servicing, cleaning and deep cleaning guest rooms in line with brand standards

• Attending to guest requests promptly and professionally

• Reporting maintenance issues to ensure rooms remain in premium condition

• Maintaining housekeeping pantries and equipment

• Working safely with cleaning chemicals and equipment

• Supporting the wider Housekeeping team as required

• Ensuring every room is immaculate, safe and guest-ready

What We’re Looking For

• 1–2 years’ experience in housekeeping within a hotel or resort environment (desired).

• Exceptional attention to detail

• Strong communication skills

• A commitment to high cleanliness and service standards

• Ability to work in a physically demanding environment (lifting, pushing, standing and moving throughout the shift)

• Knowledge of safe chemical handling and workplace safety practices

• Unrestricted Australian work rights

• Flexibility to work weekends and evenings

This role suits someone dependable, efficient and proud of delivering work that meets luxury standards — every single time.

What We Offer

At IHG, we believe in recognising and supporting our people. You’ll enjoy:

• Global hotel discounts on accommodation and food & beverage

• Career development through our lifelong learning programs

• IHG Career Milestone celebrations

• Transfer of entitlements as you grow within IHG

• Access to our retail discount program

Join our extraordinary world — where your contribution matters, your standards are valued, and your career can grow.

Visit careers.ihg.com to learn more.

To find out more about InterContinental Sanctuary Cove Resort visit - https: //www.sanctuarycove.intercontinental.com/

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