About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350, 000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

Joining the Hayman Island IT Team means becoming part of a dynamic crew in one of the most breathtaking locations - where every day brings new challenges, growth, and the chance to help shape an island paradise.

Your Day to Day

As IT/AV Technician, you will provide leadership, coordination, and hands on delivery in the installation, operation, and removal of AV equipment across the Resort. From unique and extravagant events to meetings and internal functions, you’ll support the operational team to bring our clienteles visions to life.

You will own all aspects of the AV on island and your day to day will include:

• Providing first-line support for IT Department
• Setting up and supporting the use of AV and Video Conferencing systems located within meeting rooms and presentation spaces.
• Support meeting setups, live events, and conference calls as required
• Liaising closely with customers, senior leadership, external clients, and other business units and deliver a friendly and professional service experience for all onsite users.
• Being proactive to ensure onsite and external equipment is maintained, serviced and operational and contribute to ongoing improvements in AV service delivery
• Provide support for all hotel systems within the resort back of house and front of house; desktop PC’s, POS hardware, printers, photocopiers, servers, network switches, wireless AP’s, PABX and mobile devices.

What you’ll need

We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations. Ideally you will have well-developed skills and experience in the operation of Audio, Vision and IT equipment. With exposure to performing this role within a resort, hotel or high-volume events environment where you can demonstrate executing medium to high scale corporate meetings and events a plus. With the ability to communicate with varied stake holders and a client-centric approach, you must also have the ability to juggle competing priorities and deadlines.

How to Apply

Please visit Careers - InterContinental Hayman Island for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers