About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350, 000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

About the Role

As a part of the Grove & Boutique Team, you will welcome our guests, recommend food, and drinks and deliver exceptional luxury retail service, helping to create unforgettable memories!

To ensure a seamless guest experience, it's essential to take and process orders accurately, confirming them with the guest for clarity. You should be well-versed in the sale of luxury items, comfortable making coffees and actively engaging in upselling and making recommendations while addressing any queries. Additionally, maintaining cleanliness is crucial; not only should you meet hygiene standards, but you should strive to exceed them. Familiarity with stock management and the proper rotation of perishable items is necessary.

Base rate $25.93 + penalties + loading

What we need from you

• Barista experience
• Luxury retail experience
• Proven ability and confidence in selling high priced items ranging from $2000 - $10, 000
• Experience using Point of Sale software and Eftpos machines
• Working towards KPI's, daily and monthly sales targets
• Comfortable with upselling
• Strong interest in fashion and luxury eyewear

What we offer

• World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
• An exciting and ever-changing Staff Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
• A great range of employee, friends, and family discount rates across more than 5, 300 InterContinental Hotel & Resorts properties.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https: //haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers