About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350, 000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

About the role

The Chief Steward & Hygiene Manager role is responsible for overseeing the training, productivity, and performance of stewarding staff while ensuring compliance with health and safety standards. This role involves conducting formal training sessions, maintaining inventory and equipment, managing operational records, and supporting recruitment efforts. The successful candidate will demonstrate strong leadership and organisational skills, fostering a professional and efficient working environment. Additionally, responsibilities include monitoring costs, assisting with budget preparation, and coordinating VIP functions to uphold the highest standards of service

Title: Chief Stewarding & Hygiene Manager
Salary range: $80, 000p.a - $90, 000p.a not inclusive of superannuation

Your day to day

The role involves overseeing stewarding operations, ensuring efficiency, professionalism, and compliance with health and safety standards. Responsibilities include conducting training sessions, managing inventory and equipment purchases, maintaining accurate records, and monitoring staff attendance and discipline in line with Resort policies. The position requires strong leadership skills to motivate staff, uphold presentation standards, and optimise productivity while coordinating with other departments. Additionally, the role involves maintaining an effective tracking system for operational equipment and addressing maintenance needs as required.

What we need from you

The ideal candidate has a minimum of 3 years’ experience as a Steward Supervisor or Manager with the ability to manage across multiple venues. Excellent time management and organisational skills will be beneficial to this position along with sound administrative and rostering skills.

What we offer

World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields. An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.

Please visit InterContinental Hayman Island’s Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.