About EVT: Lylo Brisbane is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

At LyLo, we keep things easy and fun - whether guests want to lie low or live it up. With premium pods, private ensuite rooms, cool communal spaces and a chill vibe, we're redefining travel for social accommodation. Join our crew and be part of a team that’s all about making travel simple, social and seriously memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities:
• Oversee all hotel operations during the overnight shift, ensuring a seamless guest experience
• Act as the senior manager on duty, handling any guest enquiries, complaints, or incidents with professionalism and efficiency
• Conduct night audit procedures, ensuring accuracy across financial reporting and system reconciliation
• Maintain a strong presence in the lobby and key guest areas, delivering a high level of personalised service
• Ensure all security, safety, and WHS procedures are followed, including incident management and reporting
• Coordinate with housekeeping and other departments to ensure operational readiness for the following day
• Monitor arrivals, departures, and room allocations to ensure optimal guest flow
• Lead and support the overnight team, fostering a positive, accountable, and high-performing culture
• Handle emergency situations calmly and effectively, acting as the key point of contact overnight
• Prepare and distribute relevant daily reports and handovers for senior leadership

What You’ll Bring:
• Proven experience in a Night Manager, Duty Manager, or senior Front Office role within a hotel environment
• Strong understanding of night audit processes, financial reconciliation, and hotel systems
• Exceptional guest service skills, with the ability to manage complex situations confidently
• Excellent communication and interpersonal skills, with a natural ability to lead and influence a team
• High level of organisation and attention to detail
• Ability to work independently, make decisions, and remain calm under pressure
• Solid understanding of hotel operations, safety, and compliance standards
• A proactive, hands-on approach with a strong sense of accountability
• Flexibility to work overnight shifts, including weekends and public holidays
• Experience with hotel PMS systems (e.g. Opera or similar) highly regarded

How You Work:
• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.

Perks from Day One:
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.

Apply Now
Join Lylo Brisbane and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.