About EVT: Rydges South Bank is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities:
• Greet guests with a warm welcome and a friendly farewell
• Efficiently manage check-ins, check-outs, and overnight guest needs
• Accurately process daily transactions and complete night audit procedures
• Ensure all revenue is correctly posted and discrepancies are resolved
• Liaise with accounts and other departments to maintain smooth operations
• Respond to guest inquiries and concerns with empathy and urgency
• Maintain high standards of cleanliness, safety, and service
• Support other departments including Housekeeping, Reservations, and Maintenance
• Stay informed about hotel services, local attractions, and special events

What You’ll Bring:
• Previous experience in Night Audit, or Front Office role desirable
• Proficiency with OPERA Cloud or similar hotel systems
• Outstanding customer service skills
• Collaborative and team-oriented work ethic
• Open Class C Drivers Licence
• Responsible Service of Alcohol (RSA) certification
• A solid understanding of OH& S and WH& S guidelines
• Flexibility to work overnight shifts and assist across departments as needed

This role is perfect for a well-rounded individual looking to advance their career in Rooms Operations or for an established Night Audit professional eager to thrive in a positive and supportive workplace culture!

How You Work:
• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.

Perks from Day One:
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.

Apply Now
Join Rydges South Bank and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.