Rydges South Bank – Conference and Event Operations Assistant Manager

Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.

Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.

About the Role
As an integral member of the Food & Beverage leadership team, this role will be responsible for collaborating on strategy and leading the successful operations of the Conference & Events team. This is a full-time position directly supporting the Conference & Events Operations Manager by setting and maintaining strong service procedures and leading by example at all times.

This is a role suited to a person with a can-do attitude, keen eye for detail, willingness to learn and grow in a team. Experience in a similar role or operations is preferred, while a love for hospitality and a passion for providing excellent service to our guests is a must! The successful candidate will have the availability to predominately work pm shifts, including weekend shifts, but also have the ability to work shifts throughout the week if necessary.

Key Responsibilities

• Accountability for daily operations of delegated Food and Beverage Outlet/s
• Collaborate with other Hotel departments to ensure smooth and efficient event operations
• Lead with passion and foster a culture of operational excellence
• Recruit, train and develop a guest centric staff
• Supervise and lead an enthusiastic and motivated team
• Optimise rosters to ensure service expectations and budgeted targets are met
• Maximise all revenue opportunities, create, collaborate and drive promotions
• Optimise profitability through exacting cost control

Skills & Experience

• Minimum 2 years’ experience in a similar operational focused positionExperience working in fast paced, high volume F& B venues
• Bar and barista experience
• Highly motivated and excellent organisational skills
• Experience leading and managing a team
• Experience with rostering, ordering and stock control
• Knowledge of POS systems
• Ability to build and maintain strong relationships
• Excellent personal presentation and a high level of professionalism
• Responsible Service of Alcohol certificate

Benefits & Perks

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company

Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.