Job Title: Forklift Driver/Warehouse Associate/Clerical Part-time

Job Location: Carolina, Puerto Rico

We have an exciting opportunity for a Warehouse Associate/Forklift Driver/Clerical Support (Part-Time) to join our IWS Team. This role combines warehouse operations, including forklift operation and inventory management, with clerical responsibilities such as documentation, data entry, and coordinating shipments with customers, customs brokers, and carriers. The ideal candidate will ensure compliance with company policies and regulations while supporting accurate and timely freight movement. If you are organized, safety-conscious, and committed to providing exceptional service, we invite you to apply and be part of our dynamic team.

Key Responsibilities:

· Provides customer service, process daily orders, assembles documentation in support of the warehousing and distribution of goods, maintains system inventories, completes monthly billing for services rendered.

· Performs tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control. Will use material handling equipment such as pallet movers, standup forklifts, swing-reach trucks, and order pickers

· Provides customer support for logistics problems. Coordinates transportation of customer materials to and from the facility. Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch

· Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff

· Assist in coordinating shipments between customers, customs brokers, and shipping carriers to ensure the smooth and timely import/export of goods.

· Maintain compliance with corporate policies and government regulations, promoting a safe and efficient workplace environment.

· Support the accuracy and timeliness of freight information to uphold high service standards.

· Collaborate with team members to address and resolve operational challenges effectively.

Skills / Requirements:

· Ability to operate cargo handling equipment such as forklifts

· Ability to lift up to 50 pounds

· 2 years’ experience in warehousing/freight forwarding/logistics is preferred

· Exceptional communication skills (verbal, written, and presentations)

· Comprehensive knowledge of distribution methods and standard warehouse operating procedures

· Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace)

· Multimodal experience preferred (i.e. Ocean, Air, Import, Export, TL, LTL)

· Daily tracking and tracing and follow-up required to ensure timely and efficient movement of cargo and customer satisfaction; identify incidents and ensures resolution of incidents

· Update shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.

· Arrange freight release with carriers/co-load agents, confirm cargo availability

· Provides status updates and maintains excellent relationships with customers

· Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance

· May be required to perform other tasks as required

Benefits: (All non-union employees)

Why join DHL Global Forwarding?

We are part of the DHL Group the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https: //www.logistics.dhl/us-en/home/careers.html

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND

A GREAT PLACE TO WORK !

WHY DOES THIS MATTER TO YOU?

• It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
• We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
• And that’s why external organizations have granted us different accolades for our people practices

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30, 000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

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