Skate Shop & Social Amenities Attendant

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch). Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to treat all guests as if they were company in their own homes. Staff members are no exception to this rule. Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic! GENERAL PURPOSE OF JOB Skate Rink: This job will require interacting with guests, skate rentals, maintaining and sharpening skates, maintaining skate rink, and overseeing the general operation of the skate rink. Social Amenities Attendant: Greet and interact with all guests at the Resort. Maintain, inspect and facilitate any and all amenities assigned for a given day. Activities include but are not limited to: Indoor/Outdoor Amenities (e.g. Go Carts, Bumper Cars, Climbing Wall, etc.) ESSENTIAL DUTIES AND RESPONSIBILITIIES include the following. Other duties may be assigned. Sharpening/Maintaining Skates Cleaning/Maintaining the Ice Rink Interacting with Guests Issuing Skates to Guests Responsible for proper use of a Tablet (iPad) for acquiring guests waivers. Explaining and operating all indoor and outdoor amenities Enforcing all safety rules applicable to the specific amenity/activity Responsible for the happiness and welfare of the guests while they are on the Resort property Participate in keeping all areas of the facility neat, clean, and safe at all times. Be available to work nights, weekends, and holidays. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS/ABILITIES REQUIRED: Must be able to work well in a team environment. Must be able to take directions from the Skate Shop Manager and complete all tasks assigned. Must have the ability to recognize problems as they arise and bring them to the attention of the Manager. Must be able to assume a positive and active role at the rink, even while working under potentially stressful conditions (weather, upset or injured participants, etc.). An ability to interact and communicate well with others is essential. Ability to understand and carry out verbal and/or written instructions efficiently and effectively. Be able to follow safety guidelines and exercise good judgment in all aspects of responsibility. Must be physically strong enough to lift and move heavy objects, such as hockey nets. EDUCATION and/or EXPERIENCE Must be 16 years of age/Some High School or GED equivalent MATHEMATICAL SKILLS Ability to apply basic mathematical concepts such as addition, subtraction and multiplication. CERTIFICATES, LICENSES, REGISTRATIONS This job requires no certificates, licenses, or registrations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to; sit, use hands to finger, handle, feel, and talk or hear. The employee must be prepared to stand for long periods of time, walk, climb, carry, bend, and kneel. It is necessary to lift up to 50 lbs. on a regular basis and occasionally lift up to 100lbs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working at this job, the employee will be working indoors as well as outdoors in various elements and weather conditions. The work environment will vary with moderate noise to above normal levels. Culture: -Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!) -We promote teamwork and cooperation -We celebrate our staff with appreciation/holiday parties -Career development and advancement Benefits: -Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees -Company-paid Life insurance for Full-Time employees -Short Term Disabilities plans, Life and Pet insurance -401k with employer match -529 College Savings Plan -Generous Paid Time Off package, Paid Sick & Paid FMLA -Flexible & Dependent Care Saving Account (FSA) -Complimentary birthday dollars -Employee Crisis Fund/ Benevolent Fund -Complimentary Day Passes -Free use of many facilities, sports complex discounts, golf discounts, wellness programs -Dozens of local employee retail discounts **Full benefit details will be disclosed during new employee orientation**