Senior Software Engineer – Alpha Lab – Softwriters

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About Softwriters

Softwriters develops innovative IT solutions that empower long‑term care (LTC) pharmacies to deliver life‑saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

As a market leader in long‑term care pharmacy technology, we continue to invest in teams that explore new ideas quickly—while maintaining the rigor required in a highly regulated healthcare environment. Our people and culture are our differentiator, and our mission is at the center of everything we build.

The Opportunity

We’re seeking a Senior Software Engineer – Alpha Lab to join our innovation-focused engineering group responsible for rapidly designing, building, and validating new product capabilities. In this hands‑on role, you’ll experiment, prototype, and iterate on early‑stage ideas—many involving AI‑enabled workflows—while ensuring a clear, compliant path to secure, scalable production.

You’ll apply modern software engineering practices to cloud and on‑device applications, translating ambiguity into working software that delivers measurable learning and real customer value.

Location: Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)

Reports to: Director, Product Operations and Execution

What You’ll Do

• Design, build, and iterate on AI‑enabled product experiences, including LLM integrations and multi‑step AI‑driven workflows across cloud and on‑device applications
• Implement application‑layer patterns for AI features (orchestration, tool use, context handling, fallbacks, latency optimization) in partnership with AI and platform engineering teams
• Rapidly prototype new product concepts—turning hypotheses into working software and measurable outcomes
• Balance short iteration cycles and experimentation with disciplined engineering practices appropriate for regulated healthcare environments
• Contribute to evaluating AI feature readiness for production, considering quality, reliability, cost, latency, and operational supportability
• Build prototypes with a clear, realistic path to secure and compliant production, incorporating privacy, auditability, and data‑handling requirements from the start
• Write clean, maintainable, well‑tested code and continuously raise the engineering baseline through refactoring and pragmatic design improvements
• Participate in design reviews and architecture discussions, proposing tradeoffs with a focus on stability, correctness, and scalability
• Implement automated testing (unit and integration) and contribute to CI/CD pipelines that support repeatable builds and deploys
• Add instrumentation and diagnostics (logging, metrics, tracing) so experimental services can be observed, evaluated, and improved quickly
• Collaborate closely with product, design, QA, and platform partners to ensure prototypes are deployable and operable in real‑world environments
• Mentor teammates through code reviews, pairing, and technical discussions; model strong engineering judgment and collaboration
• Stay current on emerging AI and application engineering techniques and share learnings across the Alpha Lab team

What We’re Looking For

Required:

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent professional experience
• 7+ years of experience building and supporting production software applications (web, services, mobile, or device)
• Experience delivering software in highly regulated environments (healthcare, medical, pharma, finance, defense, energy), with an understanding of security, privacy, auditability, and compliance constraints
• Strong software engineering fundamentals, with a consistent record of writing maintainable, testable, production‑quality code
• Hands‑on experience implementing AI‑enabled features in real workflows, including practical considerations around reliability, guardrails, monitoring, failure modes, latency, and cost
• Proficiency in one or more of the following ecosystems:
• .NET / #
• JavaScript / TypeScript (React, Angular, Node.js)
• Mobile (iOS, Android, React Native)
• Experience with CI/CD pipelines, automated testing, and modern Git‑based workflows
• Ability to work independently and collaboratively in fast‑moving, iterative environments with evolving priorities

Preferred:

• Experience building software for pharmacy, long‑term care, or adjacent healthcare domains
• Experience shipping AI‑enabled features using techniques such as:
• LLM integrations (Azure OpenAI, OpenAI, Bedrock, etc.)
• RAG, embeddings, and vector search
• Agentic workflows and orchestration patterns
• Experience with on‑device or edge‑capable applications (mobile, embedded, offline‑first environments)
• Familiarity with regulated‑friendly design patterns (least privilege, encryption in transit/at rest, audit logging, data minimization)
• Cloud‑native development experience (Azure preferred), including containerized services and/or serverless architectures
• Experience implementing observability practices (structured logging, metrics, tracing, dashboards)
• Background working in innovation labs, R& D teams, or incubator environments where success is measured through validated learning and rapid delivery

Why You’ll Love Working Here

Meaningful Work:

Your work directly impacts patient safety and the future of pharmacy technology across the healthcare system.

Modern Work Environment:

Brand new, high‑tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Work‑Life Balance:

• Hybrid work policy with flexible hours
• Remote‑Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays

Comprehensive Benefits:

• Competitive salary and equity participation
• 100% paid parental leave
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage
• Wellness and employee assistance programs

Growth‑Focused Culture:

• Continuous learning and development opportunities
• Cross‑functional collaboration
• Clear career advancement paths
• Conference and professional training budget

Our Values in Action

• Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing
• Accountability and Ownership: Take initiative, own outcomes, celebrate wins
• Customer‑Centric: Direct connection to the pharmacies and patients we serve
• Unyielding Integrity: Ethical decision‑making in everything we do
• One Team, Family Spirit: Collaborative environment where everyone’s success matters

Ready to Apply?

Join a team where experimentation, engineering excellence, and patient impact intersect. If you’re excited about building the next generation of healthcare technology and turning ideas into production‑ready solutions, we’d love to meet you.

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office.

SoftWriters, Inc. is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.