Senior QA Automation Engineer – SoftWriters

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We’re seeking a Senior QA Automation Engineer to join our growing team and help shape the future of healthcare technology. In this role, you’ll design, implement, and maintain robust automated and manual testing solutions to ensure the quality of multiple product lines. You’ll collaborate closely with Agile teams to deliver high-performing, scalable software that supports patient safety and operational excellence.

• Location: Hybrid – Pittsburgh, PA
• Reports to: QA Manager

What You’ll Do

• Design, develop, and maintain automation frameworks and test infrastructure using Robot Framework
• Create and execute automated test scripts for functional, integration, regression, and performance testing
• Develop and manage manual test plans and cases using TestRail
• Identify, document, and track software defects; collaborate with developers for timely resolution
• Maintain and update existing automation and manual test cases to align with evolving requirements
• Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives, backlog grooming)
• Collaborate with Product Owners and Developers to define acceptance criteria and ensure testability
• Monitor and report on test coverage, metrics, and quality status
• Assist in setting up and maintaining test data and environments
• Participate in UAT and post-deployment validation
• Research and recommend new tools, technologies, and testing techniques
• Other duties as assigned

What We’re Looking For

Required:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 6+ years of professional experience in QA and software testing
• 4+ years of hands-on experience designing and implementing automation frameworks
• Expert-level proficiency with Robot Framework and related libraries
• Strong programming skills in Python and SQL
• Experience with TestRail for test case management and reporting
• Strong understanding of Agile methodologies and software testing best practices
• Experience testing APIs (REST/SOAP) and databases
• Excellent communication, organizational, and problem-solving skills

Preferred:

• Experience with Azure, AWS, and Docker
• Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions)
• Experience testing complex, multi-product systems or microservices
• Handheld device testing experience
• Prior experience mentoring junior QA staff

Why You’ll Love Working Here

Meaningful Work: Your efforts directly impact patient safety and pharmacy operations across the healthcare system.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Work-Life Balance:

• Hybrid work policy with flexible hours
• Remote-Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays

Comprehensive Benefits:

• Competitive salary and equity participation
• 100% paid parental leave
• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Employee wellness programs

Growth-Focused Culture:

• Continuous learning and development opportunities
• Cross-functional collaboration
• Clear career advancement paths
• Conference and training budget

Our Values in Action

• Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing
• Accountability and Ownership: Take initiative, own outcomes, celebrate wins
• Customer-Centric: Direct connection to the pharmacies and patients we serve
• Unyielding Integrity: Ethical decision-making in everything we do
• One Team, Family Spirit: Collaborative environment where everyone’s success matters

Ready to Apply?

Join a team where your skills have meaningful impact. We’re looking for someone who’s excited about healthcare technology and ready to grow with a dynamic, mission-driven company.

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.