Responsibilities:

The essential functions include, but are not limited to, the following:

• Work independently to create, review, and execute test cases based on product/customer requirements.
• Perform thorough quality checks on forms, labels, and customer-facing documents for formatting, content accuracy, and compliance with requirements.
• Support testing and validation of form and label generation across systems (e.g., print systems, portals, or digital platforms).
• Collaborate with cross-functional teams to guide User Acceptance Testing (UAT) to verify customer-specific configurations, data mappings, and ensure proper sign-off documentation is completed.
• Review and validate change requests or updates to forms and labels post-implementation.
• Create and maintain appropriate data sets for test scenarios.
• Collaborate with the Product team, Development team, and other QA members to clarify requirements.
• Document, report, and track bugs using Azure DevOps and work with the team to ensure timely resolution
• Complete assigned tasks and keep Scrum Master/Product Owner informed of project status and issues.
• Attend product/Scrum meetings as an active participant within the team.

Requirements:

• Associate's degree or equivalent work experience in Quality Assurance, Business, IT, or a related field.
• 1–2 years of QA, implementation, or support experience, preferably in a software development environment.
• Excellent attention to detail and commitment to delivering error-free work.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a fast-paced environment and manage multiple priorities.
• Analytical and problem-solving skills
• Able to meet changing deadlines and determine the most productive way of tackling QA issues without assistance.
• Strong organizational skills, attention to detail, and technical judgement
• Ability to quickly learn new software and technologies.
• Ability to work independently and take ownership of tasks, as well as work collaboratively amongst a team or teams with or without detailed supervision.
• Ability to effectively communicate and coordinate with peers, clients, and management when required.
• Excellent interpersonal, communication, and organizational skills

SoftWriters, Inc. is an equal opportunity employer. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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