Cloud Operations Engineer - Softwriters

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About Softwriters

Softwriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Cloud Operations Engineer to join our growing team and help shape the future of healthcare technology. In this role, you'll design, implement, and optimize scalable cloud infrastructure to support reliable, secure, and high-performing software delivery across our platforms.

Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports to: Director, Technology Operations

What You'll Do

• Design, implement, and optimize scalable, secure cloud solutions across AWS and Azure
• Build and manage CI/CD pipelines and automation (IaC) to support efficient software delivery
• Migrate and modernize on-prem applications while improving performance and cost efficiency
• Monitor system health and security, troubleshoot issues, and support production through on-call rotation
• Manage access, security, compliance, and integrations with internal and third-party systems
• Analyze cloud usage, control costs, and drive architectural and operational best practices
• Develop proof-of-concepts, perform code reviews, and contribute to engineering efforts
• Collaborate cross-functionally to deliver reliable, high-quality cloud solutions

What We're Looking For

Required:

• Bachelor’s or Master’s degree in Computer Science or related technical field
• 3+ years of experience deploying and supporting applications in cloud or on-prem environments
• Hands-on experience with CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins)
• Strong programming/scripting experience (e.g., #, .NET, Python, Bash)
• Hands-on experience with SQL, web technologies, and distributed systems
• Experience with infrastructure automation (IaC) and version control systems (Git, branching, PR workflows)
• Experience supporting production systems, including incident response and troubleshooting

Preferred:

• Experience with containerization technologies (Docker, Kubernetes) and API-based architectures
• Experience with infrastructure automation tools (e.g., Terraform, Ansible, Chef, Puppet)
• Familiarity with cloud monitoring, security, and compliance standards (e.g., HIPAA, SOC 2)
• Experience with infrastructure automation tools (Terraform, Ansible, Chef, Puppet, etc.)
• Cloud certifications (Azure Solutions Architect Expert, DevOps Engineer Expert, or similar)
• Experience integrating cloud platforms with on-premises enterprise systems
• Familiarity with multiple operating systems (Windows, Linux, macOS)
• Experience with Jenkins and build automation for front-end or application pipelines

Why You'll Love Working Here

Meaningful Work: Your code directly impacts patient safety and pharmacy operations across the healthcare system.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.

Work-Life Balance:

• Hybrid work policy with flexible hours
• Remote-Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays

Comprehensive Benefits:

• Competitive salary
• 100% paid parental leave
• 401(k) with company match
• Comprehensive health, dental, and vision insurance

Growth-Focused Culture:

• Continuous learning and development opportunities
• Cross-functional collaboration
• Clear career advancement paths

Our Values in Action

• Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing
• Accountability and Ownership: Take initiative, own outcomes, celebrate wins
• Customer-Centric: Direct connection to the pharmacies and patients we serve
• Unyielding Integrity: Ethical decision-making in everything we do
• One Team, Family Spirit: Collaborative environment where everyone's success matters

Ready to Apply?

Join a team where your technical skills have meaningful impact. We're looking for someone who's excited about healthcare technology and ready to grow with a dynamic, mission-driven company.

Note: This position does not sponsor work visas and requires ability to work hybrid from our Pittsburgh office.

SoftWriters, Inc. is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.