LOCKER SUPERVISOR - HERSHEYPARK, PA - SEASONAL

$15 / hour

Hours of Operation: 8: 00 AM - Midnight, May through approximately Labor Day

This seasonal position may work up to 40 hours a week during the Summer peak season and/or busy time period.

Must be available Nights, Weekends, and Holidays

• Note: Limited shifts will be available in April, and Labor Day through December 2024
• Employee perks include free admission and parking for both Hersheypark and Giant Center, this includes additional tickets for family and friends dependent on the number of hours worked.

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

JOB DUTIES:

• The Supervisor is responsible for overseeing staff, delegating daily work assignments, authorizing refunds and handling escalated guest issues.
  
• Locker Supervisors are also responsible for overseeing the locker operation at the park, this includes assisting guests with locker rental, and operation of the lockers, answering questions, troubleshooting locker issues, cleaning of lockers and locker areas.

QUALIFICATIONS:

• Excellent customer service skills
• Ability to work varied shifts
• Ability to work through Labor Day
• Experience handling cash, preferred
• Experience in a customer service related role preferred
• Experience in a supervising role preferred
• Responsible & mature work ethic; report for scheduled shift on-time and ready to work

PHYSICAL QUALIFICATIONS:

• Ability to work outside in all weather
• Walk and/or stand for duration of shift

Experience

• Experience handling cash, preferred
• Experience in a supervising role preferred

Education

• High School or better

Skills

• Attention to detail
• Communication
• Flexibility
• Customer Service

• Conflict Resolution
• People Management

Behaviors

• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help