Customer Service & Sales Specialist

Shipley Energy is a fourth-generation, family-owned fuel and energy company based in York, Pennsylvania. Serving families and businesses across Pennsylvania, Maryland, and Ohio since 1929. Responsibilities Effectively serve all customer needs and process inquiries in a courteous, friendly and timely mannerProvide all customers with the consistent, quality service in accordance with company proceduresHelp meet the needs of customers by offering value-added features and benefits to their accountsManage multiple priorities and complete calls and assigned task in a timely mannerProvide solutions by offering products and services which improve customer retention and sales Requirements High school education or equivalent experienceSales and Customer Service experience preferredCommitted to the values of initiative, responsibility, caring relationships, integrity, and innovationBasic knowledge of computer technology including Word, Excel, and e-mailExcellent written, oral, and interpersonal communication skillsAble to work evenings, weekends, and/or holidays as scheduled Our team members enjoy: Comprehensive health benefits - Medical, dental, and vision insuranceGenerous 401(k) company matchVoluntary benefits, including supplemental life, critical illness, accident, and hospital insuranceUp to 20 days of PTO each yearPaid HolidaysGym reimbursement up to $30/monthTuition ReimbursementThe stability of a long-standing, values driven company that invests in your growth