Heating Oil Admin Assistant

Shipley Energy is a fourth-generation, family-owned fuel and energy company based in York, Pennsylvania. Serving families and businesses across Pennsylvania, Maryland, and Ohio since 1929. Responsibilities: Effectively serve all customer needs and process inquiries in a courteous, friendly and timely mannerProvide all customers with the consistent, quality service in accordance with company proceduresProcess customer paymentsManage multiple priorities and complete calls and assigned task in a timely mannerWork collaboratively with other administrative team members to meet the needs of the organizationsComplete other duties as assigned Requirements: Proficiency with Phone Systems, Outlook Calendar & Microsoft Office SuiteExceptional organizational skillsExemplifies and communicates the values of initiative, responsibility, caring relationships, integrity, and innovationMaintain the highest level of confidentialityProfessional writing abilityComfortable working with deadlines and skilled in timely response to emailsProven customer service and communication skills with all types of professionals3-5 years of general business experience preferred