Quality Lab Technician - Pittsburgh, PA

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Quality Technician (Lab) to join our Professional Service Industries (PSI) team in Pittsburgh, PA. This is a fantastic opportunity to grow a versatile career in [industry or career path name].

Intertek's Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and project solutions. Intertek's project-related assurance, testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and performance of your new developments, existing assets and facilities. Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of construction assurance, testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical services, environmental engineering, industrial hygiene, and specialty testing. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Quality Lab Technician is responsible for supporting, implementing, and maintaining the quality system of the IH Laboratory. This position will also have a customer service component and require effective communication with lab personnel, field personnel, and clients.

Shift/Schedule: Monday- Friday 9: 30-6: 00PM (Overtime and shift flexibility may be required on occasion)

Salary & Benefits Information:

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:

• Generate and maintain Work Instructions (WI) and Technical Operating Procedures (TOP)
• Maintain WI/TOP manuals and logs in each lab
• Track and maintain accreditations, certifications, and licenses (e.g., AIHA, NVLAP, state-specific)
• Manage proficiency testing submissions and regulatory renewals
• Monitor new and updated regulations; ensure laboratory compliance with applicable standards
• Assist with annual internal audits and the coordination of external audits
• Review control charts and resolve out-of-control data trends
• Identify and investigate systematic issues through root cause analysis
• Recommend and implement corrective actions for nonconformances
• Maintain master control charts, document logs, and quality forms
• Collect and compile data for management review
• Maintain laboratory equipment inventory and calibration documentation
• Report generation, review, and issuance
• Sample login and preparation as needed
• Administrative and Customer Service support

Minimum Requirements & Qualifications:

• Bachelor's degree in Chemistry, Biology, Geology, or another physical/biological science
• 1+ years of experience in a laboratory setting with exposure to quality assurance practices
• Strong attention to detail, organizational skills, and ability to follow SOPs
• Familiarity with laboratory regulatory and accreditation requirements

Preferred Requirements & Qualifications:

• Environmental Laboratory experience
• Experience with ISO 17025, AIHA, and/or NVLAP-accredited labs
• Prior quality systems experience including audits, documentation/charting, and accreditation renewals
• Familiarity with environmental sample analysis (mold, asbestos, metals)
• Proficiency with LIMS or electronic document control systems
• Customer service experience

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

CA-SM

#LI-SM1Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1, 000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.