Customer Care Representative

Overhead Door Corporation

Location: Lewistown, PA 17044, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Tuesday, 01 September 2026
Valid Through: Thursday, 01 October 2026

Job Description

Overhead Door Corporation is hiring a Customer Care Representative in Lewistown, PA. This is a full-time position.

Create your legacy with us! For over 100 years, the Overhead Door™ brand has led the industry. We are seeking a motivated and detail-oriented professional to provide excellent service to our customers. Be a part of our team!
  • Customer Engagement: Able to Greet customers in a courteous, friendly, and professional manner via phone, email, chat, or in-person
  • 2-4 years prior experience required, industry experience preferred.
  • High School Diploma or equivalent required.
  • Customer Engagement: Able to Greet customers in a courteous, friendly, and professional manner via phone, email, chat, or in-person
  • 2-4 years prior experience required, industry experience preferred.
  • High School Diploma or equivalent required.
You will represent our commitment to excellence by ensuring every interaction begins on a positive, professional note.
  • Reviews and determines final disposition of returns and allowances and labor claim requests.
  • Quotes prices for special doors and coordinates special product orders with plant personnel.
  • Maintains relationships with source plants and vendors for accurate pricing and applications.
  • Supports on-boarding of new customers.
  • Understanding of Returns and Allowances.
You will represent our commitment to excellence by ensuring every interaction begins on a positive, professional note.
  • Reviews and determines final disposition of returns and allowances and labor claim requests.
  • Quotes prices for special doors and coordinates special product orders with plant personnel.
  • Maintains relationships with source plants and vendors for accurate pricing and applications.
  • Supports on-boarding of new customers.
  • Understanding of Returns and Allowances.

Education Requirements

high school

Skills

Please see the job description for required or recommended skills.

Benefits

Please see the job description for benefits.

Apply Now

Index requested: 09/01/2026 06:57:35 • Indexed: 09/01/2026 06:57:35