The Human Resource Administrator will perform administrative tasks and services to support effective and efficient operations of the organization’s human resource department.

Specific Duties and Responsibilities:

• HR Administrative Support:

• Contribute to HR projects and initiatives by supporting preparation, documentation, and coordination needs.

• Organize, maintain and monitor post-accident drug screening.

• Maintains accurate and up-to-date human resource files, records, and documentation.

• Assists with onboarding new hires and benefit enrollment changes.

• Responsible for recognizing the downstream impact of record changes.

• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.

Coworker Communication and Support:

• Answers frequently asked questions from applicants and Coworkers relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.

• Processing and printing Coworker Badges

• Process layoffs and respond to layoff/unemployment inquiries. File and monitor payment processing on life and accidental death and dismemberment claims.

• Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings and coworker recognition events.

• Support Process Improvement:

• Document processes and develop standards operating procedures (SOPs).

• Assist in the implementation of new technologies and tools to streamline administration and enhance the coworker experience, when applicable.

Other Job Functions:

• Maintain a thorough working knowledge of and adhere to organizational policies, regulations, and procedures.

• Serve as backup support for the main switchboard, answering and directing incoming calls professionally and efficiently during peak times or staff absences.

• Assist in other HR functions including paying invoices, federal reporting, and data analysis.

• Perform administrative tasks to support other departments including Safety and Training & Compliance.

• Prepare and analyze ad-hoc and routine reporting on system and coworker data.

• Assist in policy and procedure review, including recommending policy and procedure changes and communication of changes.

• Performs other duties as assigned.

Qualifications:

• Associate’s degree in human resources or related field or high school diploma/GED with prior office experience.

• Proficiency in using Microsoft Office (Word, Outlook, Excel, PowerPoint) and HRIS or related database systems.

• Ability to exercise judgment to ensure that all sensitive materials and conversations are managed appropriately, maintaining the privacy and trust of our coworkers.

• A commitment to upholding ethical standards and safeguarding confidential information is essential for success in this position.

• Excellent customer service orientation.

• Strong interpersonal, verbal, and written communication skills.

• Ability to work independently but as part of a team concept.

• Strong attention to detail and good organizational skills with the ability to ensure accurate work.

• Flexibility and the ability to operate under stressful, time-sensitive deadlines.

• Valid driver’s license and compliant with NESL’s minimum driving standards.