Floating Weighmaster (Customer Service Representative) What Will You Do?

• Operate scale to effectively weigh incoming/outgoing trucks in accordance with state laws and regulations.
• Produce accurate ticket data with regard to weights to service and bill customers, both commercial and private.
• Process payments and keep accurate inventory reports/billing records.
• Assist quarry superintendent with administrative functions.
• Develops and cultivates a solid working relationship with sales, operations, quality control, finance, and accounting in order to meet corporate goals and provide an industry best experience for our customers.
• Receives incoming calls and effectively addresses the call accordingly.
• Issues customer verbal quotes providing price and availability information.
• Converts customer request or quote into sales order.
• Research existing quotes and orders and assigns new request to proper quote or sales order when applicable.
• Travel to local regions - Bakersville, Tyrone, and Vintondale as needed.
• Represent NESL with the utmost professionalism.

Requirements - Who Are We Looking For?

• Previous weighmaster, dispatch or customer service experience preferred - If you don't have a license, we will help you get one.
• Excellent customer service orientation.
• Ability to process payments efficiently and accurately.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Capable and willingness to travel to job sites within a defined geographic territory.
• Team Mindset - "The NESL Way"
• High School Graduate/GED.

Why Apply?

• Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc.
• Winters Off (Certain Positions) – Due to the seasonality of our work, some positions enjoy winters off while still maintaining year-round benefits.
• Career Growth - We pride ourselves in developing coworkers and promoting from within.
• Stable Industry - Our materials are in high demand year over year.