Position Summary:
Muni-Link is seeking a Business Development Representative to support the growth of our Muni-Link software and Web Presence solutions. This role is ideal for someone who enjoys phone-based outreach, building relationships, and guiding prospects through a thoughtful, solutions-oriented sales process.

Position Responsibilities
• Generate and qualify leads for Muni-Link and Web Presence solutions

• Conduct outbound prospecting and follow up on inbound marketing leads

• Engage decision-makers through consultative conversations to identify needs and opportunities

• Collaborate with Muni-Link sales representatives to transition qualified opportunities

• Manage assigned territories and target specific markets via phone-based outreach

• Deliver product information, schedule and support demos, and help move prospects through the sales cycle

• Nurture leads overtime and maintain consistent follow-up

• Maintain accurate records of activities, leads, and customer interactions in CRM systems

• Partner with marketing, pre-sales, and sales teams to align on strategy and messaging

• Independently close smaller opportunities while supporting larger team-driven sales

Skills Needed:

• Phone-Based Sales & Prospecting – Comfortable making high-volume outbound calls and engaging leads over the phone

• Consultative Selling – Ability to understand customer needs and position solutions effectively (non-pushy approach)

• Lead Generation & Qualification – Skilled at identifying, nurturing, and qualifying prospects

• Closing Skills – Proven ability to close deals, particularly in a remote/phone-driven environment
• Communication Skills – Strong verbal communication with the ability to speak confidently with decision-makers

• Relationship Building – Ability to build trust and maintain long-term prospect engagement

• CRM & Data Management – Experience tracking activities, leads, and pipeline in CRM systems

• Territory Management – Ability to manage assigned regions and target specific markets strategically

• Collaboration – Works effectively with sales reps, marketing, and internal teams

• Time Management & Organization – Able to handle multiple leads, follow-ups, and tasks efficiently

• Product Knowledge Development – Willingness to learn and communicate product/service value clearly

• Problem Solving – Ability to identify customer challenges and align them with solutions

• Demo Coordination & Support – Comfortable assisting with or leading parts of the demo and sales process

• Persistence & Follow-Up – Strong discipline in maintaining consistent outreach and followthrough

Requirements

Education/Experience: Typically requires a bachelor’s degree (or international equivalent) and 2+ years of relevant experience.

#HP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.