Security Access Control Manager

M1 Global is seeking a professional, results-driven Security Access Control Manager to oversee physical access-control functions and related security operations at a corporate location in Downtown Pittsburgh. This role combines people leadership, operational judgment, client communication, and the effective use of security technology. The manager will guide security personnel, maintain operational standards, support credential and access authorization procedures, respond to incidents, and work with client leadership and internal partners to resolve issues and improve performance. Security operations and personnel leadership Oversee daily access-control and related security operations; ensure post orders, policies, and client standards are followed. Lead, coach, delegate to, and hold assigned security personnel and supervisors accountable; document and escalate performance issues appropriately. Coordinate staffing, training, operational readiness, incident response, and continuity procedures. Investigate security concerns, prioritize risks, and implement corrective actions with appropriate follow-through. Access control and security technology Oversee employee and visitor credential processes, access authorization, permission changes, and timely access deactivation. Coordinate access reviews, audit trails, restricted-area controls, and investigation of unauthorized access attempts. Support access-control platforms, CCTV/video management systems, alarms, and associated technologies; partner with IT, facilities, and vendors on outages, maintenance, and improvements. Maintain accurate access-control records, incident reports, and operational documentation. Client partnership, compliance and improvement Communicate incidents, operational updates, recommendations, and corrective actions to client representatives and internal leadership. Support inspections, security assessments, compliance reviews, and internal or external audits. Identify recurring risks and process gaps; recommend practical security and service improvements.