Description & Requirements

We are looking for an Outreach Coordinator to join our team! The Outreach Coordinator acts as a liaison to the County Assistance Offices and other local area agencies as needed. They also work as a point of contact to these agencies to develop working relationships and help cases that need additional support move through the enrollment process. The OC conducts educational information sessions in the community on the enrollment process. The OC will also work on additional projects to assist applicants through the enrollment process as assigned by management.

We are looking for an Outreach Coordinator in the Northeast Zone in Pennsylvania; including Bradford, Carbon, Centre, Clinton, Columbia, Juniata, Lackawanna, Luzerne, Lycoming, Mifflin, Monroe, Montour, Northumberland, Pike, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties.

Residency in PA, in one of the listed counties is a requirement for this role. Travel among listed counties could be between 30-40%. Additional travel to our main office in Harrisburg, PA 2-3 per year is also required. Previous or current experience on the Maximus PA EAP or IEB projects highly preferred.

Essential Duties and Responsibilities:

- Cultivate relationships with community leaders, acting as a liaison among various constituents.

- Serve as a primary contact for agencies to resolve issues or aid cases in the enrollment process.

- Deliver outreach presentations to recipients and community members as necessary.

- Provide education on program options and enrollment to recipients.

- Foster positive relationships with county staff, state agencies, community groups, and recipients.

- Conduct outreach activities, including phone calls, home visits, and community presentations as required.

- Maintain up-to-date knowledge of the community, participating in relevant events and reporting outcomes regularly.

- Educate clients and Agency Staff through phone and email to support initiatives.

- Possess strong organizational, verbal, and written communication skills.

- Experience in leading meetings and presenting materials remotely or in person to groups.

- Proficiency in PowerPoint, TEAMS, and other Microsoft Office Products, as well as teleconferencing applications.

Minimum Requirements

- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.

- Case management experience

- Experience on the Maximus PA EAP or IEB projects

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.