Basic Qualifications

Education/Training: A B.S. or B.A. degree in a business-related field preferred; specialized bank and mortgage education and training.

Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; thorough knowledge of current mortgage lending regulations; a working knowledge of bank operating policies and procedures which impact mortgage loan services; a thorough knowledge of the features and benefits of all bank mortgage loan products and services; moderate PC skills; visual and auditory skills; valid driver's license.

Experience: A minimum of five years (5) years' experience in related positions normally required, with emphasis on general residential secondary market lending and extensive knowledge of Freddie Mac and FNMA requirements and loan business development experience.

General Responsibilities

Responsible for performing various duties to develop new mortgage business; achieving goals as established in the Mortgage Banking Department's annual operating plan; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for the mortgage function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.

Essential Duties

1. Performs a variety of duties to develop new mortgage business including, but not limited to, the following:

a. Achieves goals based on established quantitative sales objectives on an annual basis; this activity to be done in conjunction with the Lending Division's annual marketing/sales plan.

b. Makes recommendations regarding product changes and recommends consideration of new mortgage loan products to match market demand.

c. Solicits new business from both present and prospective customers; maintains ongoing contacts with present customers in order to enhance cross-selling activities; maintains detailed records of meetings with prospective or present customers.

d. Serves as a member of the bank's sales "team" and works with other members of the sales/service team in striving to increase sales opportunities.

e. Develops relationships with customers, realtors, community and civic organizations, and other lenders to promote goodwill and generate new business.

f. Locates and contacts prospective customers to present the bank's financial services and to ascertain banking needs; develops referral base through active promotion and business development efforts with realtors/brokers.

g. Interviews applicants for evaluation of Bank loan products, with prime responsibilities of generating secondary market one-to-four family residential mortgages and Pennsylvania Housing Finance Agency loans for sale; explains the different financing and mortgage programs available; obtains pertinent financial and loan information from the customer; analyzes the customers financial posture to determine if it meets minimum loan criteria established by the bank; maintains a thorough knowledge of secondary market and portfolio loan underwriting criteria.

h. Assists with all aspects of loan origination, including compliance and satisfaction of all pre and post closing settlement conditions.

i. Informs customer of the outcome of the preliminary financial analysis and, if acceptable, indicate that the loan will require further processing before it can be recommended for approval; if unacceptable, explore alternative, if any, to restructure the application to meet the lending criteria; follows up with necessary communications including correspondence.
j. Makes sound judgment decisions based on knowledge of secondary market programs and products to best suit each customers purchase, refinance, or construction financing needs.

k. Maintains an ongoing dialogue with realtors and builders via the designated outside call program. Also, presents realtors seminars to local agencies in an effort to continue to generate loan referrals.

l. Strives to meet annual individual loan production goals, issued by management.

m. Uses all available levels of technological skills to coordinate the loan process and delivery channels offered by secondary and vendor agencies.

n. Attends workshops, seminars, or other developmental opportunities to improve individual and/or team performance.

o. May supervise Mortgage Consultant Is with product development understanding, business development, general underwriting and processing tasks.

p. Supports and assists with implementation of management production and operational objectives for assigned market.

2. Achieves goals assigned to the Mortgage Consultant II as part of the Mortgage Banking Departments annual operating plan.

3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.

4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.

5. Coordinates work with other personnel within the department as well as with other departments in order to insure the smooth and efficient flow of information.

6. Communicates with management and staff personnel in order to integrate goals and activities.

Ancillary Duties

1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Equipment/Machines

1. Telephone
2. Automobile
3. PC/Computer keyboard
4. Printer
5. Fax machine
6. Copy machine
7. Calculator