At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

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Job Description:

We are searching for the best talent for a Pharmacy Business Product Owner to be onsite/hybrid in Pittsburgh, PA, #Li-Hybrid

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https: //www.jnj.com/innovative-medicine

Purpose:

The Pharmacy Business Product Owner will own the implementation and management of new pharmacy systems. This role collaborates with multi-functional teams to ensure successful delivery, integration, and operational excellence. Candidates should have a solid background in project management, pharmacy operations, and technical implementation, with an ability to drive critical initiatives and foster collaborative relationships.

You will be responsible for:

Project Planning and Strategy

• Develop and maintain project plans to ensure timely delivery and alignment with key targets.
• Generate business requirements for system implementations and enhancements; create and implement the testing strategies to validate functionality and workflows.
• Product implementation processes, configurations, and partner engagement in testing.

System Implementation and Collaboration

• Partner with vendors to review implementation options and coordinate testing as well as collaborating with technical and operational teams for smooth implementation that contributes to key targets.
• Communicate all changes in functionality that could impact patients, healthcare providers, and external stakeholders.
• Lead maintenance schedules and ensure timely support ticket submissions to vendors.

API and Data Integration

• Identify API needs and collaborate with partners to develop required integrations.
• Ensure seamless data flow between the pharmacy dispensing system and CRM platforms.

Data Management and Reporting

• Develop data requirements for system performance and business analytics.
• Supervise updates and design of reports, identifying ownership for development.
• Create strategies for data quality monitoring and handle impacts on prescription backups.

Pharmacy Alerts and Monitoring

• Implement required pharmacy alerts for system functionality and efficiency.
• Establish and monitor data quality control strategies.

Data Migration and Quality Control

• Develop a data migration plan for transitioning pharmacy dispensing data.
• Ensure data integrity through backups and quality assurance during migration.
• Implement user acceptance testing (UAT) for final approval before release.

Stakeholder Engagement and Communication

• Serve as the liaison between business units, technical teams, and vendors to align project goals.
• Collaborate with internal & external partners to drive product implementation and decision-making.
• Identify training opportunities and handle change for integrated systems.

Required Qualifications:

• Bachelor’s degree in Business, Pharmacy, Information Systems, or a related field.
• Minimum of 8 years experience in pharmacy operations, healthcare IT, or related fields.
• Demonstrated experience managing large-scale system implementations or similar projects.
• Strong understanding of pharmacy dispensing workflows, data integration, and reporting requirements.
• Exceptional project management skills
• Excellent communication and collaboration abilities, with a proven track record of managing cross-functional teams.
• Familiarity with API development, data migration, and quality assurance practices.

Preferred Qualifications:

• Advanced degree
• Knowledge of pharmacy software systems (CPR+, CareTend) and CRM integration.
• Experience working with central fill and third-party vendors.
• Strong analytical and problem-solving skills.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.