POSITION SUMMARY:

Performs primary supervisory duties in the Youth Center. Ensuring that the Counselors provide the residents with ongoing care while attempting to understand their situation. Responsible for maintaining the atmosphere of security and safety, which will be accomplished through continued training and interaction with other social service agencies.

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:

• Supervises daily work assignments of employees and resident activities – staff and resident daily chores.
• Performs employee performance appraisals and disciplinary actions.
• Facility wide supervision on assigned weekends, holidays, or in the absence of other administrative staff.
• Assist in employee scheduling and request of leave paperwork.
• Runs monthly fire drills, weekly hygiene inspections, compliance reports on a daily, weekly, monthly, quarterly, and annual basis.
• Train employees to maintain compliance. Address and coach employees to develop them.
• Maintains a safe and secure working environment through Internal Security Checks on each shift.
• Participates in programming and interaction with Residential Center Residents.
• Spends majority of time on the floor with the staff and residents.
• Provides care for residents within a minimum secure, residential environment.
• Maintains behavioral security of all residents at all times.
• Supervises and interacts with the residents at all times.
• Maintains a courteous, respectful, and professional demeanor and atmosphere at all times.
• Acts as a role model.
• Interact with and communicate in a professional manner with outside agencies, lawyers etc.
• Assist in Departmental policy writing
• Perform the duties of subordinate staff when needed.
• Conducts and completes audit paperwork
• Maintains constant bank of radios
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE:

• Bachelor’s degree and/or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Two (2) years professional experience working in a residential/correctional setting.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of PA 3800 Regulations and the program’s SOP (Standard Operating Procedure).
• Working knowledge of methods, materials, and equipment used in a residential facility.
• Working knowledge of the social and cultural factors that result in institutionalization and the attitudes and group habits of juveniles in a residential placement.
• Working knowledge of Microsoft word and general use of computers. In addition to the ability to use programs from outside vendor software.
• Ability to supervise all the activities of all residents and staff.
• Ability to interact well with juveniles in normal and emotionally charged situations in a controlled professional manner.
• Ability to keep simple records, prepare progress reports and perform related clerical tasks.
• Must be 21 years of age.
• Must pass a physical and drug screen.
• Must complete and maintain the following: PA Child Abuse Clearance, PA State Police Record Check, Federal Criminal Background Check, PA Child Abuse and Report Abuse Training Certificate, Staff Health Statement.
• Must have valid PA Driver’s License and must maintain good driving record
• Must successfully complete all annual training.
• Complete and maintain all program training requirements.
• Working knowledge of County, State, and Federal procedures, and mandates and the ability to apply them to employees.
• Working knowledge of the CBA with the Union and its application to the employees.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain professional, effective working relationships with employees, supervisors, residents, instructors, community partners, and the public.
• Ability to exercise discretion, judgement, and confidentiality.
• Ability to uniformly apply personnel rules and policies.
• Ability to supervise employees and make managerial decisions.
• Ability to instruct and evaluate new/existing employees according to the disciplinary guidelines
• Ability to establish and maintain working relationships.
• Ability to deal with and instruct different people from contracting agencies.
• Must be able to perform all duties of subordinates.
• Ability to maintain confidentiality and security of departmental information and files.
• Ability to ensure compliance with related County policies and procedures and safety standards throughout department work areas.
• Strong interpersonal skills including the ability to work effectively with individuals who are physically, emotionally, socially, and educationally challenged.
• Ability to establish and maintain positive working relationships.
• Ability to plan, organize work, prepare adequate records, and reports.
• Responsible for maintaining, organizing a clean and tidy work area.
• Cleaning/housekeeping duties and other duties as assigned.
• Ability to deal with stressful situations.
• Physical presence on the floor is required.
• All other duties as assigned.

PHYSICAL DEMANDS:

• Ability to physically restrain residents of all ages.
• Ability to run, bend, lift, push, pull (50lbs.) and carry (50lbs.)
• Long periods of sitting and standing.
• Ability to stay awake and alert for up to sixteen hours.
• Ability to work mandated overtime up to sixteen hours.
• Position requires the ability to respond to emergencies that may require the need to participate in the physical intervention of a resident. Must pass SCM training.
• Ability to deal with stressful situations.
• Ability to use hands to finger, handle, feel, or operate objects, tolls, or controls; and reach with hands and arms.
• Work involves frequent walking, talking, hearing, and touching. Vision abilities are required for this job include close vision and the ability to adjust focus.
• The employee is required to climb, balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds at a distance of 50 feet or less.
• Perform and complete CPR training. Must maintain on an annual basis.
• Use stairs in a multi leveled building. Must be able to climb at least 2 to 3 flights of stairs.

WORKING ENVIRONMENT:

• Duties encompass indoor and outdoor activities, which leads to extremes in temperature, humidity, and precipitation.
• Due to emotional status of residents, the environment can become tense and there is always a possibility of dealing with suicidal and violent behavior.
• Possibility of exposure to contagious diseases, bodily fluids, and violent situations.
• While performing the duties of this job, the employee may work in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, and toxic or caustic chemicals. The noise level in the work environment is usually quiet while in the office, or moderately loud when in the field.
• Risk of personal safety
• Health risk factors.
• Work is conducted with potential exposure to emotional and physical assault.
• Work is performed under strict adherence to laws, regulations, policies, and procedures.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.