JOB DESCRIPTION

GSSBCM is a shared service to support Chubb business units and corporate functions. It assists with reducing risk and enhancing resilience, through deliberate planning, progressively challenging exercises, and transparent policies and processes. For business continuity, this includes adequate preparation to sustain critical business operations through various disruptive events.

The Business Continuity Specialist serves as a subject matter expert and driver of Chubb's overall readiness for, response to, and recovery from business interruptions. The position requires an experienced professional who can provide expertise and thought leadership in business continuity. This person will be responsible for partnering with regional business continuity leaders, and across multiple partner workstreams, in executing strategies developed by the business continuity management team. The specialist will be responsible for sourcing, learning, and using best practices to support continuity initiatives and response to incidents.

The successful candidate will:

• Be well-versed in the life cycle of business continuity and the intersection of business continuity and risk management methodologies
• Have successfully managed matrix relationships across partner business lines and stakeholders
• Be a driven problem solver who possesses critical thinking, communication, and teaching skills, and who is a detailed orientated self-starter
• Have experience managing a business continuity technology platform(s) and teaching and coaching end-users
• Understand operational resilience practices and approaches to planning

Key Responsibilities

• Provide support for all business continuity initiatives. This includes annual business continuity requirements - of business continuity plan, business process identification, business impact analysis, development and maintenance, and resilience exercises
• Assist with implementation and management of Chubb's business continuity platform - Fusion
• Support major team initiatives with strong project management skills - track and communicate project status, milestones, gaps, change requests, and release schedules
• Assist in the business continuity program's maturity model, sourcing new best practices and regulatory expectations, and identifying areas for continued enhancement
• Support data management and presentation of monthly, quarterly, and annual reporting requirements
• Contribute in responding to incidents and outages
• Actively participate in regular meetings with key partners such as Chubb's resilience, facilities, human resources, technology, and communications teams
• Maintain program documents such as SOPs, playbooks, user guides, etc. and report required updates for team review
• Contribute and help develop business continuity training modules
• Write educational and awareness pieces supporting business continuity initiatives
• Work collaboratively with the business continuity team and members of GSSBCM to support business continuity initiatives across all geographies
• Other duties and responsibilities as assigned by the business continuity leadership
• Travel as required throughout the year (approx. 20%)

QUALIFICATIONS

• Knowledge
  
  ABOUT US
  
  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
  
  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.