Hours: Monday–Friday, 8: 00 AM – 4: 30 PM, 40 hours/week
Start Date: As soon as possible
Location: Erie, PA – 100% in-office with potential for 1-day hybrid option following training

Overview:

As an Administrative Assistant at the Barber National Institute, you will provide essential administrative and clerical support to the Family Focused Services program. You will play a key role in managing financial records, processing documentation, and coordinating services for individuals and families receiving support through county-based funding. This role requires excellent attention to detail, strong organizational skills, and the ability to communicate with a diverse population, including individuals and families with mental health needs.

This is a great opportunity for someone who thrives in a detail-oriented, team-based environment and enjoys meaningful work supporting individuals with disabilities and their families.

What You’ll Bring:

• A high level of accuracy and attention to detail in data entry and financial record-keeping.
• Patience, empathy, and professionalism when working with families, including those experiencing stress or emotional, and mental health challenges.
• Strong interpersonal skills and the ability to remain calm and composed in high-pressure or emotionally charged interactions.
• Comfort working with both digital and paper-based systems to support families with limited electronic access.
• Ability to work collaboratively with a team while also taking initiative with minimal supervision.

What You’ll Have:

• Must be at least 18 years of age.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong organizational and communication skills.
• Prior administrative or clerical experience preferred.
• Familiarity with CareLogic database a plus.

A Typical Day May Include:

• Managing and entering client allocation data into the CareLogic systems.
• Processing vouchers and receipts, verifying vendor W-9s, and assisting with check runs for weekly Family Support Services payments.
• Collecting, scanning, and organizing receipts to ensure compliance with funding requirements.
• Entering new referrals, program data, and billing information into databases.
• Responding to calls and emails from families and support coordinators, and sending paper statements when needed.
• Preparing and mailing monthly newsletters and flyers for support groups like Sibsession and Time for Me.
• Updating program and support group information on the Barber National Institute website.
• Assisting with financial tasks such as balancing checking accounts for clients receiving payee services.
• Supporting team meetings by scheduling, preparing agendas, taking minutes, and following up on action items.
• Participating in mail distribution, database updates, and special projects across the service line.

Perks with a Purpose
Our benefits are created with YOU in mind.

Healthcare
• Highmark Medical and Mental Health
• Free Delta Dental Coverage
• Free Davis Vision Coverage
• Short & Long-Term Disability Insurance
• Healthcare Flexible Spending Account
• Teladoc Virtual Health

Financial Well-being
• 401K Retirement Savings option
• On-Demand Pay
• Employee Referral Bonus Program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts

Life & Family Support
• Free Life Insurance
• Dependent Care Flexible Spending Account
• LifeSolutions Employee Assistance Program
• Erie Campus – discounted on-site weekday childcare
• Employee discounts for select events and services

Who is Barber National Institute?
The Barber National Institute is a non-profit organization committed to providing the highest quality services to children and adults with autism, intellectual disabilities, and behavioral health challenges—and to supporting their families. Since 1952, we’ve served more than 6, 200 individuals annually through education, residential, vocational, and behavioral health programs.