Hours: Monday–Friday, 8: 00 AM – 4: 30 PM, 40 hours/week
Start Date: As soon as possible
Location: Erie, PA – 100% in-office with potential for 1-day hybrid option following training

Overview:

As an Administrative Assistant at the Barber National Institute, you will provide essential administrative and clerical support to the Family Focused Services program. You will play a key role in managing financial records, processing documentation, and coordinating services for individuals and families receiving support through county-based funding. This role requires excellent attention to detail, strong organizational skills, and the ability to communicate with a diverse population, including individuals and families with mental health needs.

This is a great opportunity for someone who thrives in a detail-oriented, team-based environment and enjoys meaningful work supporting individuals with disabilities and their families.

What You’ll Bring:

• A high level of accuracy and attention to detail in data entry and financial record-keeping.
• Patience, empathy, and professionalism when working with families, including those experiencing stress or emotional, and mental health challenges.
• Strong interpersonal skills and the ability to remain calm and composed in high-pressure or emotionally charged interactions.
• Comfort working with both digital and paper-based systems to support families with limited electronic access.
• Ability to work collaboratively with a team while also taking initiative with minimal supervision.

What You’ll Have:

• Must be at least 18 years of age.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong organizational and communication skills.
• Prior administrative or clerical experience preferred.
• Familiarity with CareLogic database a plus.

A Typical Day May Include:

• Managing and entering client allocation data into the CareLogic systems.
• Processing vouchers and receipts, verifying vendor W-9s, and assisting with check runs for weekly Family Support Services payments.
• Collecting, scanning, and organizing receipts to ensure compliance with funding requirements.
• Entering new referrals, program data, and billing information into databases.
• Responding to calls and emails from families and support coordinators, and sending paper statements when needed.
• Preparing and mailing monthly newsletters and flyers for support groups like Sibsession and Time for Me.
• Updating program and support group information on the Barber National Institute website.
• Assisting with financial tasks such as balancing checking accounts for clients receiving payee services.
• Supporting team meetings by scheduling, preparing agendas, taking minutes, and following up on action items.
• Participating in mail distribution, database updates, and special projects across the service line.

Perks with a Purpose
Our benefits are created with YOU in mind.

Healthcare
• Highmark Medical and Mental Health
• Delta Dental and Davis Vision Coverage

• Health Savings Account/Flexible Spending Accounts

• Teladoc Virtual Health
Financial Well-being
• 401K Retirement Plan with Employer Match
• On-Demand Pay
• Employee Referral Bonus Program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts
Life & Family Support
• Company Paid Life Insurance

• Short & Long-Term Disability Insurance
• Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for select BNI events and services

• Generous Paid Time Off

• Seven Paid Holidays

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6, 200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.