Job Summary:

The Metallurgy & Quality Systems (MQS) Administrative Support Specialist oversees the entry, investigation, reporting of status, and resolution of all Customer Claims filed against the Lancaster Sheet Mill, ensuring that claims are accurately settled in a timely and complete manner. The incumbent also is required to monitor claims through final closure, as well as file relevant documents relating to claims against Lancaster's suppliers that directly affect the quality of our product; i.e. Freight Companies, Ingot Suppliers, Paint Suppliers, Outside Processors, and Warehouses. Additionally, the MQS Administrative Support Specialist oversees the EtQ Document Management System, the Lancaster Paint (PCRR) System, and provides support for External Customer Audits. The incumbent also provides administrative support to the MQS Manager, as well as ad hoc support to other members of the Lancaster MQS Team and others if directed by the MQS Manager. Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.

At Arconic, we:

Act With Integrity: We lead with respect, honesty, transparency and accountability.

Safeguard our Future: We protect and improve the health and safety of our employees, communities and environment.

Grow Stronger Together: We cultivate an inclusive and diverse culture that advocates for equity.

Earn Customer Loyalty: We build customer partnerships through best-in-class products and service.

Drive Operational Excellence: We pursue continuous improvement through innovation, agility, people development and collaboration.

Create Value: We achieve success by generating and growing value for our stakeholders.

United States EEO Statement: Arconic Corporation is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.