Sales Coordinator

BENEFITS: Medical, Dental, Vision, 401K

AHF Products has a job opportunity for a Sales Coordinator to be located in Mountville, PA. Exact compensation may vary based on skills, experience, and location.

JOB DUTIES:

• Support the sales process through collaboration with the General Manager and NSA Sales Team.
• Identify potential business needs of customer accounts related to and including marketing programs, product knowledge and specifications, weekly inventory management and weekly POS.
• Proactively collaborate with both internal AHF COS and Supply Chain and external customer COS and Supply Chain on a regular basis to ensure inbound orders and outbound shipments are efficiently processed.
• Act as the lead point of contact on all compliance related topics including fill rates and on-time performance and complete report outs to Director on a regular basis.
• Serve as the main point of contact for new product information including digital assets, copy content and specifications.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
• Be the primary available sales contact to assigned customer providing them with new product information, sample and literature support, selection assistance and claim resolution
• Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, dealers, business directories, Internet Web sites, and other sources
• Act as a technical resource for accounts
• Achieve KPIs and goals
• Participate in national and regional sales campaigns and new process and product launches as a selling team
• Resolve service, sales, and/or pricing related issues to ensure retailer satisfaction
• Coordinates customer training programs
• Support and resolve post sales related issues
• Engaged in proactive sales activities for assigned customers to develop service-based, long-term relationships; initiative contact; and assist in product selection

JOB QUALIFICATIONS:

• Bachelor’s Degree from a four-year college or university or years of experience
• Bachelor’s Degree in Business, Marketing, Communications, Architecture, or Construction Management
• Knowledge of both direct and distribution sales models
• Previous sales experience
• Experience in SAP and CRM systems

PHYSICAL DEMANDS:

• Occasionally push, pull, carry, and lift 20 - 50lbs.
• Occasionally will be walking, standing, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Frequently will talk, hear, read, write

MENTAL DEMANDS:

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency

AHF PRODUCTS:

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3, 000 dedicated team members.