About EVT

LyLo Queenstown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

At LyLo, we keep things easy and fun - whether guests want to lie low or live it up. With premium pods, private ensuite rooms, cool communal spaces and a chill vibe, we're redefining travel for social accommodation. Join our crew and be part of a team that’s all about making travel simple, social and seriously memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Role Overview

At LyLo Queenstown, the Venue Supervisor is the heartbeat of the guest experience, the host, the connector, and the one bringing the entire space to life each day. As the sole operator of the venue, you own the vibe from start to finish, creating an environment where guests feel welcome, relaxed and ready to connect.

This role is all about people. You’ll move effortlessly between running the venue and hosting the experience, sparking conversations, introducing travellers, and creating moments that turn strangers into friends. Whether you’re hosting a quiz night, guiding guests through our self serve bar, organising a wellness session or simply setting the tone for the room, you’re the energy that guests remember long after they leave.

While you’ll keep the fundamentals of the venue running smoothly, your real focus is creating experiences that feel effortless, social and fun. You’ll bring ideas to life, build a sense of community, and create a space where guests can choose to lie low or live it up, all with you at the centre as the ultimate Daymaker and social butterfly.

Key Responsibilities

• Own the day-to-day running of the venue, ensuring service, compliance and presentation are consistently high
• Be the face of the venue – hosting, connecting and creating unforgettable guest experiences
• Create and execute a calendar of activities and events — from quiz nights to wellness and social experiences
• Drive a strong social atmosphere, connecting guests from all walks of life.
• Manage and monitor performance across costs and daily revenue
• Oversee beverage and vending offering to ensure quality and consistency
• Own the ambience — music, lighting, energy, cleanliness and overall guest experience
• Work across reception and communal spaces to build early guest relationships before the venue opens
• Use systems and POS effectively to keep operations running smoothly
• Ensure WHS, compliance and venue standards are always maintained

What You’ll Bring

• A current Duty Manager’s Certificate
• Proven experience in running or leading a hospitality venue
• A natural host — confident engaging guests, leading events and building connections
• Strong organisational skills with the ability to manage operations, people and performance
• Commercial awareness with the ability to manage costs and drive results
• A creative mindset with ideas to enhance guest experience beyond the bar
• A hands-on, “jump in and make it happen” attitude

How You Work

• Daymaker ethos — no one’s too big for the small things
• Inclusive and social — you create connection and community
• Owner’s mindset — you take full responsibility for the venue and its performance
• Resilient and solutions-focused — you stay calm and keep things moving

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar
• Daily barista coffee and on site perks
• Rapid career growth across our hotel & entertainment network
• Paid parental leave; community & volunteering opportunities
• Evenings back – with shifts finishing by 9: 30pm, get your nights back while doing what you love

Apply Now

Join LyLo Queenstown and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.