The Key Accounts Director is a senior sales leadership role responsible for managing and growing Tosoh Quartz Inc.'s most strategically important customer relationships. This role represents an evolution of the Key Account Manager position, with expanded accountability for account strategy, cross-account support, and internal leadership.

The Key Accounts Director will act as the primary owner for Intel and oversee other major accounts, while also supporting broader key account development across the organization. This role serves as a critical bridge between executive leadership and account teams, ensuring consistent, strategic, and high-quality customer engagement.

This position reports to the Vice-President of Sales and is a key component of TQI's long-term leadership pipeline.

Key Responsibilities

Strategic Account Leadership

• Own and lead Tosoh Quartz Inc.'s most critical accounts
• Develop long-term account strategies aligned with customer roadmaps and company capabilities
• Serve as the executive-level point of contact for key customer stakeholders

Revenue Growth & Account Development

• Identify and execute opportunities for revenue expansion within key accounts
• Lead commercial negotiations, contract renewals, and strategic positioning
• Maintain strong focus on priority accounts while delivering measurable growth

Cross-Account Support & Influence

• Provide hands-on support and guidance to other Account Managers across key accounts
• Leverage industry relationships to strengthen broader account performance
• Contribute to complex or high-value customer engagements beyond primary account responsibility

Team Leadership & Mentorship

• Mentor and develop junior and mid-level account managers
• Support development of internal sales capabilities, including communication and strategic account planning
• Provide consistent domestic leadership to complement global sales activities

Executive Support & Business Leadership

• Develop high-quality customer presentations, reports, and strategic materials
• Translate account insights into executive-level summaries and recommendations
• Reduce administrative and reporting burden at the VP level by owning mid-tier strategic work

Organizational Impact & Scaling

• Support the evolution of the sales organization structure over time
• Potentially assume leadership of additional Key Account Managers as the role expands
• Establish best practices in account management and customer engagement

Reporting Structure

• Reports to: Vice President of Sales
• Potential future direct reports: Key Account Managers and Account Representatives
• Works cross-functionally with global sales leadership and internal stakeholders

Qualifications

Required

• 10+ years of semiconductor industry experience in key account management, strategic sales, or related roles
• Proven success managing complex, high-value customer relationships
• Strong executive presence and communication skills
• Ability to operate both strategically and tactically

Preferred

• Experience in semiconductor, advanced materials, or technical manufacturing environments
• Background combining commercial and operational experience
• Experience mentoring or leading account managers

Key Success Factors

• Ability to elevate the quality and consistency of customer engagement
• Strong ownership mindset with a drive to expand scope and impact
• Balance between deep account focus and broader organizational contribution
• High level of polish in communication and customer-facing outputs

Career Path & Growth Opportunity

This role is positioned as a key leadership pipeline role within Tosoh Quartz Inc., with potential progression into Vice President or broader executive leadership positions over time.

Additional Information

• Remote role with domestic travel requirement
• No immediate relocation required
• Scope expected to expand based on business needs and individual performance