Job Summary:

Oversees work activities of a group of clerical, retail and administrative non-exempt employees supporting the Office Mailroom, Reception and Thrift Store. The position plays a pivotal role in ensuring the efficient and coordinated operation of various administrative functions.

Essential Position Functions:

1. Assign tasks, set priorities, and monitor departmental performance.
2. Conduct performance evaluations and provide coaching and feedback to team members.
3. Ensure the smooth flow of information and resources among teams.
4. Address conflicts or issues as they arise.
5. Ensure that office procedures and systems are consistently followed and optimized for efficiency.
6. Train and onboard new employees in various departments.
7. Maintain office equipment and supplies inventory.
8. Coordinate office maintenance, repairs, and improvements.
9. Willingness to dive in and cover when needed, whether it’s providing support during peak workloads, stepping in for team members, or assisting with urgent tasks across departments.
10. Reliable transportation is required for regular travel to Reser’s Hillsboro location and the bank to handle the store’s cash deposits.

Education and Experience:

1. Requires 2+ years of retail experience, and experience with point of sale (POS) systems preferred.
2. High School Diploma or equivalent is required.
3. Valid Driver’s license.
4. Experience working in a fast-paced environment.

Knowledge, Skills and Abilities:

1. Strong leadership and supervisory skills.
2. Excellent organizational abilities and the capacity to oversee, multitask and prioritize tasks for multiple teams simultaneously.
3. Excellent time management, communication and interpersonal skills.
4. Professional appearance and ability to apply discretion and judgment.
5. Proficiency in Microsoft Word, Excel, Outlook
6. Excellent customer service and enthusiastic positive attitude.
7. Demonstrated success in maintaining composure and effectiveness in the face of competing demands.

Physical Demands and Working Conditions:

1. Office environment.
2. Repetitive hand, wrist, and finger activities.
3. Retail store with some time in a cooler.
4. Repetitive lifting with packages more than 25 lbs. is required.
5. The environment may be wet or dry and temperatures may range from 25°F to 110°F.

Exempt only: This position is eligible for a bonus based on company goals/performance.

Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD& D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career.

Visit our website to learn more about our competitive benefit programs - https: //www.resers.com/careers/#benefits