Shipping & Receiving Associate

Primary Responsibility: Under general supervision, the Shipping and Receiving Associate will keep records on incoming and outgoing shipments by providing information, direction, and scheduling regarding product acceptance, delivery, and storage.

Schedule

6AM - 230PM (Monday - Friday) What You'll Do: • Work with others to representatives to rectify problems, such as damages, shortages, and nonconformance to specifications. • Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials. • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. • Resolve issues related to overages, shortages and damages. • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials. • Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes. • Contact customer to resolve discrepancies. • Maintain correspondence with customers, including receipts, invoices (if required), and tallies. • Document all correspondence. • Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse. • In conjunction with distribution, schedule deliveries. • Follow attendance policy, show up for work on time and ready to work assigned shift. • Other duties as requested. What Experience and Education You Need: • High school diploma or general education degree (GED) preferred, or at least one year related work experience. What Could Set You Apart: • Ability to work in fast-paced, deadline-oriented environment. • Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals. • Good customer service skills • Ability to communicate effectively with variety of individuals • Ability to pay close attention to detail. • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor. • Tools and Technology: Experience with Warehouse Management Systems, Microsoft Office Suite, Calculators, Desktop computers and Photocopiers Physical Requirements: • Requires the ability to sit for long periods of time, with frequent interruptions • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending • Requires manual dexterity with normal hand and finger movements for typical office work • Talking, hearing, and seeing are important elements of completing assigned tasks • May require travel by automobile and airplane up for business • May require a visit facility operations in temperatures at or below freezing • May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds • Requires the use of various electronic tools • Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes • Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management What We Offer: Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world. Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws. EOE/AA M/F/D/V DFW.