At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets.

Join the FIRST Insurance Funding of Canada (FIRST Canada) team.

We are a multi-year Globe and Mail / Moneau Shepell Employee Recommended workplace with an award-winning culture.

We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment.

We support work / life balance and promote growth-from-within opportunities.

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

What You’ll Do

Job Description Summary

Operations support role is part of a fast-paced team which is accountable for effectively managing a large volume of transactions including journal entry processing, work on carrier, wholesaler onboarding, data input, tracking management for broker reviews.

Essential Duties and Responsibilities:

• Prepare, validate and issue manual invoices
• Process and issue Notices
• Data input into Enhanced as required
• Audit bank accounts
• Convert contracts when needed
• Validate checks as required
• Manage fax queue (labeling and assigning)
• Update spreadsheets and other reports
• Adhere to approved processes and audit requirements
• Notify brokers on credits and returned/undeliverable mails
• Assist other team members as required

Knowledge / Skills / Abilities Required:

• Excellent written and verbal communication skills
• Previous financial processing and/or administration experience
• Strong organizational, prioritization and abstract reasoning skills
• A proactive, energetic and enthusiastic approach to your work, and a desire to go the extra mile in customer service
• Self motivation and strong attention to detail
• The ability to build strong relationships with team members and internal and external customers
• Strong organizational, and abstract reasoning skills
• Ability to multitask in a high volume environment
• A flexible attitude towards change and the ability to adapt to new situations
• Knowledge of Outlook, Excel and MS Word
• French is an asset