VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3, 000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”

View more comments from our clients and their family members.

Pay Range

OPSEU/VHA Pay Scale Level 5: $26.39 - $31.25 per hour

Reporting to the Financial Systems and Reporting Team Lead, the Billing Coordinator will be responsible for the Accounts Receivable functions for private pay, individual and corporate clients, special projects and integrated services ensuring that all required reporting is completed in a timely manner, and providing financial analysis as needed. This role provides full-cycle accounts receivable functions including collections, account reconciliations and analysis. This position will also provide coverage for Accounting duties in VHA’s subsidiary company.

Key areas of accountability

• Monitor expiration dates of upcoming contracts · Monitor and reply to customer calls and emails in a timely manner
• Manage accounts receivable activities such as collections and new customer authorizations
• Follow up on account invoices, provide customer support with invoice queries, account summaries and reconciliation
• Generate reports and analysis as needed

Key skills, experience and behaviors required for this position:

• This position requires a hands-on, well-organized individual with demonstrated ability to manage timelines and a strong focus on customer service.
• Two to three years working experience in full-cycle accounts receivable accounting in a dynamic environment
• Strong computer, analytical, creative problem-solving and organizational skills especially with Excel, Word and Outlook
• Superior account relationship building skills – including excellent oral and written communication and interpersonal skills, with strong customer service orientation
• High degree of accuracy and attention to detail
• Proven ability to deal with confidential material and sensitive issues with diplomacy and discretion
• Must possess an ability to work effectively both independently and as part of a team
• Ability to thrive in a challenging, fluid and deadline-oriented work environment while being flexible and adaptable, juggling multiple priorities and clients

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.