Job Title: Head of ACC Mgmt
Location: Mississauga, Ontario

DHL Global Forwarding (DGF) is a leader in managing the flow of goods and information across global supply chains, utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution centers. As part of DHL Group, the world’s leading logistics provider with operations in over 220 countries, we are committed to excellence and growth.

The Country Air Freight Growth Head and Pricing Manager is responsible for leading Air Freight growth initiatives and pricing strategies within their country/ cluster. This role guides The Pricing strategy to achieve growth ambitions, drives execution at the stations, and implements relevant value propositions and solutions. The individual will align and set a clear direction for growth in collaboration with The Marketing & Sales organization, manages the product commercial organization, and ensures pricing competitiveness and profitability across all air freight products.

You Will lead a team of pricing professionals and oversee the development, execution, and governance of pricing in a country, from spot quoting to tenders. Will be responsible for ensuring pricing competitiveness, profitability, and alignment with global trade and commercial objectives.

Primary Responsibilities:

Volume Growth & Tender Management

• Drive volume growth across all air freight products in coordination with station management and Country/Regional Product Heads
• Drive risk-taking analysis and proposals to deliver strategic growth targets
• Drive ship-to-profile on tender business
• Oversee all tenders run through the country/cluster ACC as part of the global and country RFQ process, ensuring efficient execution with stakeholders.
• Set competitive pricing and manage rate setting across global, regional, and country-level business.
• Spearhead RFQ analytics to improve win ratios and drive country-led RFQs to increase growth.
• Lead local contract negotiations and manage supplier performance.

Team Leadership & Management

• Lead, mentor, and develop a team of pricing specialists, fostering a high-performance culture.
• Allocate resources and set priorities to support pricing requests, tenders, and strategic projects.
• Provide coaching and career development support to ensure team growth and operational excellence.

Strategic Pricing Management

• Define and execute local and regional pricing strategies in coordination with Regional PCM.
• Analyze trade lane performance and customer profitability to optimize pricing models.
• Drive process improvement initiatives to support profitable growth.

Stakeholder Engagement & Collaboration

• Partner with Sales, Trade Lane Managers, Carrier Management, and Product teams to align pricing with commercial objectives.
• Act as a key pricing advisor to senior leadership and cross-functional stakeholders.
• Build and maintain strong relationships with external suppliers and carriers to support pricing negotiations.

Data Integrity & Systems Oversight

• Ensure accurate, timely maintenance of tariffs, surcharge tables, and pricing data in relevant systems (e.g., MTS, CW1).
• Monitor compliance with pricing governance, customer agreements, and internal controls.

Qualifications:

• Education: Bachelor’s degree or equivalent experience/qualification in Business, Supply Chain, Logistics, or a related field.

• Experience:
  • More than 6 years of experience in the air freight forwarding industry, with at least 2-3 years in a pricing leadership role.
  • Experience working in a multinational environment and in a large corporation.
  • Leader with a successful track record and good customer contacts.

• Travel: Must be able to travel approximately 20%.

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43, 000 employees in 101 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 6 regions and 35 countries. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. Follow us on social media to learn more about our business and culture:

Salary Range: CAD $120, 000 - $160, 000 base salary + incentive + full benefits.

Use of Artificial Intelligence:
Artificial intelligence (AI) is not used in the screening, evaluation, or selection of candidates for this position.

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