📢 We're Hiring! DHL Global Forwarding is seeking a dynamic and experienced Head of Road Freight to join our team in Mississauga! 🌟

As Head of Road Freight, Canada you will define, implement, and execute the International Road Freight strategy, while managing and driving the performance of the Road Freight team to deliver high-level customer service through competitive pricing and operational excellence.

Job Summary:

The primary responsibility of this position is to define, implement, and execute the International Road Freight strategy. You will oversee performance management, ensure customer satisfaction, and collaborate across functions to drive business growth.

Principal Duties and Responsibilities:

• Develop and drive implementation of Road Freight strategy in the country

• Take ownership of Road Freight P& L and collaborate with Finance to meet budgets and forecasts

• Negotiate key contracts with carriers and manage RFQ processes

• Ensure Operations team is meeting CargoWise KPIs and managing customer expectations

• Build and maintain strong relationships with service providers

• Escalate carrier performance issues when needed

• Ensure pricing activities comply with internal guidelines

• Partner with Commercial team to drive growth opportunities in Road Freight

• Set and monitor objectives to maximize profitability and volume growth

• Align team structure with current and future customer needs

Minimum Requirements (Education, Experience, and Skills):

• Post-secondary education required

• Extensive knowledge and experience in Road Freight forwarding

• Proven leadership and people management experience (minimum 6 years)

• Background in commercial development and business growth

• Excellent communication and interpersonal skills

• Strong analytical and strategic decision-making ability

• Demonstrated customer-centric approach

YOU’LL BE REWARDED IN MANY WAYS, SUCH AS:

• Belong to a diverse and dynamic culture that promotes inclusion, growth and development

• Participate in comprehensive compensation, benefits and work perk programs

• Enjoy a flexible, hybrid work environment

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43, 000 employees in 101 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 6 regions and 35 countries. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. All candidates are required to provide proof of COVID-19 vaccination to be eligible for hire.

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