Air Freight Commercial Centre (ACC) Specialist
Posted:
Tuesday, 05 August 2025
Valid Thru:
Thursday, 04 September 2025
Index Requested on:
08/05/2025 19:33:30
Indexed on:
08/05/2025 19:33:30
Location:
Mississauga, ON, , CA
Industry:
Transportation and Logistics
Occupational Category:
15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME
MCA410, a division of DHL Global Forwarding (Canada) Inc., is hiring!
Description:
📢 We're Hiring! DHL Global Forwarding is seeking a proactive and analytical AFR Product ACC Specialist to join our team! 📦✈️
In this role, you’ll be responsible for executing the local air freight pricing strategy by providing timely and competitive responses to spot quote requests. You’ll support the development of air freight tenders, maintain tariff databases, collaborate with airline partners, and help drive product efficiency. Your work will be key to ensuring fast turnaround on rate requests, supporting commercial growth, and strengthening relationships with internal stakeholders and carriers.
Key Responsibilities
- Execute local pricing strategies in alignment with regional AFR product direction.
- Respond promptly and accurately to pricing enquiries, ensuring competitive positioning.
- Maintain and update local air freight tariffs regularly to ensure data accuracy.
- Support the development of RFQs (Request for Quotations), providing guidance for high-priority opportunities and leading launch calls for critical bids.
- Prepare shipment documentation and assist with the development and submission of air freight tenders.
- Develop and maintain structured databases to enable timely responses to network and customer queries.
- Build and maintain effective working relationships with airline partners and key customers.
- Participate in negotiations with carriers to secure cost-effective and service-appropriate rates.
- Prepare and analyze carrier performance reports to support ongoing evaluations and decisions.
- Identify and recommend process or service enhancements that support competitiveness and cost efficiency.
- Stay informed about market trends, new service offerings, and lane development opportunities.
- Provide support and guidance to team members, sharing best practices and ensuring compliance with pricing processes.
- Troubleshoot and resolve day-to-day issues in pricing and delivery, implementing solutions for improvement.
Skills & Qualifications
- Experience in freight forwarding, pricing, or customer service in a logistics environment is an
- asset.
- Strong numerical and analytical skills with attention to detail.
- Proficiency in Microsoft Excel and familiarity with pricing or rate management systems is an advantage.
- Strong communication skills, both written and verbal.
- Ability to prioritize tasks and work efficiently in a fast-paced, deadline-driven environment.
- Customer-oriented mindset with a focus on providing timely and accurate support.
- Collaborative approach with the ability to build strong internal and external relationships.
- Knowledge of air freight market dynamics, rate structures, and Incoterms is beneficial.
The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43, 000 employees in 101 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.
We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
We are recognized as a Global Top Employer with 6 regions and 35 countries. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.
DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. All candidates are required to provide proof of COVID-19 vaccination to be eligible for hire.
Follow us on social media to learn more about our business and culture:
DHL Global Forwarding on LinkedIn
#DHLJobs #BusinessDevelopment #DHLForwarding #CareerOpportunities
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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