"The best prescription I've ever given is a wish."

-Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

WHAT IS YOUR BIGGEST WISH?

Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you!

Make-A-Wish^® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.

“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!”

–Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.

MISSION, VISION AND VALUES

Our mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child.

Our values are Child-Focused, Integrity, Impact, Innovation, and Community.

WHAT’S IN IT FOR YOU?

• Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
• A collaborative team environment where you feel valued and inspired
• An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hours
• Annual vacation starting at three weeks & additional paid leaves
• Work/life balance and flexibility
• Hybrid working environment
• Employee Wellness Program
• Corporate discounts
• Continuous learning, development and internal training opportunities
• Fun employee activities, contests, and more!

Make-A-Wish^® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day!

WHERE YOU COME IN

We are looking for a Communications Coordinator to join our team at Make-A-Wish Canada. Reporting to the Sr Manager of Influence & Engagement, in this role you will be responsible for supporting the execution and monitoring of communications strategies to enhance the visibility and reputation of the organization.

This role involves creating public relations and marketing communications materials and assisting with administrative duties for influencer marketing and social media activities. The Communications Coordinator will also be responsible for tracking and reporting on the results of the team’s various campaigns at the national and regional levels. This role requires excellent organizational skills, creativity, and the ability to write compelling stories to engage the community and stakeholders.

This role is based out of Toronto and is a full-time, permanent, hybrid position.

WHAT YOU WILL DO

REPORTING AND TASK COORDINATION

• Maintain organized records and documentation and support the overall task coordination and organization of communications activities.
• Monitor and report on national and regional media relations and social media metrics to evaluate the effectiveness of strategies and campaigns.
• Provide task coordination support for influencer partnerships and campaigns, including offering suggestions for appropriate influencers/content creators, contract administration, and reporting.
• Participate in team meetings, contributing ideas and suggestions for upcoming projects.

MEDIA RELATIONS SUPPORT

• Support building and maintaining media contacts by creating media lists and assist in the distribution of media materials.
• Assist in developing select communication materials for national and regional initiatives, including drafting pitches, key messages and briefing documents.

CONTENT DEVELOPMENT AND STORY MANAGEMENT SUPPORT

• Write and edit wish stories for the Foundation’s various communications and marketing channels, ensuring they are complete with publicity-approved, high-resolution photos and/or video, and available to all internal stakeholders.
• Support the organization of multimedia content, including video and photo assets from events or wish stories in a content library.

EVENT COMMUNICATIONS SUPPORT

• Assist with regional and corporate event communications as needed to enhance the organization’s visibility and reputation.
• Act as communications and media support at select local events.
• Liaise with and prepare wish families for event participation as required.

GENERAL

• Ensure all communications are consistent with the organization’s brand and messaging guidelines.
• Suggest new avenues for awareness initiatives.
• Collaborate with development and mission staff, volunteers, and committees.
• Other duties as assigned.

WHAT YOU BRING

• Degree or diploma in communications, marketing or public relations, or an equivalent combination of education, training and experience.
• 1-2 years of work experience in communications or related roles.
• Strong interpersonal skills and the ability to build solid relationships with journalists, internal stakeholders, external stakeholders, wish families, and more.
• Strong writing skills with experience writing various communications materials.
• Positive, can-do attitude and self-motivated with the ability to work well independently.
• Strong organizational, time management, project management, problem-solving and analytical skills.
• Attention to detail and accuracy, including strong proofreading skills.
• Proficiency in MS Office, familiarity with social media, Canva, Meltwater or other media monitoring tools; Salesforce and Dropbox is an asset.
• Bilingual in French and English is an asset.
• Experience in supporting fundraising professionals, and experience in issues management in relation to public relations and brand image, an asset.
• A commitment to and passion for children’s health and charitable work. An understanding of and/or an interest in the nonprofit landscape is an asset.
• A clear Criminal Background Check will be required.

YOUR WORK ENVIRONMENT

• Hybrid work environment (2 days in-office, 3 days remote per week) with occasional requirements to work outside of regular office hours.

Physical/Mental Effort

• Works under pressure with multiple tight deadlines, demands, high volume workload, and dynamic/overlapping priorities.
• May be subjective to sensitive situations regarding wish children and families.

How to apply

If everything you’ve read so far sounds like you, we encourage you to apply now! The deadline to apply is January 29^th, 2025, at 11: 59pm ET.

To apply, please navigate to: https: //jobs.dayforcehcm.com/en-CA/makeawishca/CANDIDATEPORTAL/jobs/840

Make-A-Wish Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process.

Our Commitment to IDEA

Make-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply.

Recruitment process

Our recruitment process is swift in pace. Once applications are reviewed, we will contact our shortlisted candidates. Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate.

We would like to thank all applicants for their interest in working with us!

ABOUT MAKE-A-WISH® CANADA

Since 1983, Make-A-Wish Canada has granted over 39, 000 wishes across the country, over 1, 000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.

JOIN OUR ONLINE COMMUNITY

For more information on how you can support Make-A-Wish^® Canada or get involved please visit our website at makeawish.ca.