National Account Manager LCL BCC

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional® At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

In this exciting role as the National Account Manager Baby Childcare- Loblaw Company Limited (LCL), a considerable level of expertise, strategic vision, business insights and creativity is required to originate and execute programs that leverage the brands, resources, and organizational strengths of Kimberly-Clark with the customer. The NAM develops joint business plans with the customer and conducts quarterly reviews to ensure plans continually reflect the goals and objectives of the customer and KCI. They work to become an expert in the customer’s business, understanding the rationale for National marketing and category decisions the customer makes for its market. The NAM also leads critical negotiations with the customer (across all LCL banners), leveraging insights to influence while investing strategically in optimal / ROI positive programs. The NAM must manage customer relationships, category management, business planning and brand management utilizing cross-functional resources and data sources.

Key customers for this position are the Customer, Customer Development and Business Teams, Category Management, Planning, Supply Chain, and Finance. These customers expect clear, succinct, compelling and timely communication that proactively identifies and capitalizes on opportunities to meet share expectations, net sales and contribution.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Job responsibilities include:

• Manage assigned customers to achieve net sales and contribution objectives, establish K-C category presence, meet customer objectives, and ensure the timely execution and follow-up of related administrative tasks, while conforming to corporate, financial, sales, and selling expense policies and instructions. Ensure timely communication to those with a need to know regarding changes in fund status or expected spending levels.
  

• Develop and initiate (internally with Business and externally with Customer) innovative plans, programs, and strategies to leverage the brand, resources, and organizational strength of K-C to provide a significant value-added service to the customer.
  

• Fully utilize all Finance and Category Management resources to drive the exploration of new opportunities, successfully position proposed strategies, and to evaluate the effectiveness of completed plans and programs.
  

• Provide effective fund management for the assigned customer to ensure spending levels are commensurate with expected volumes, claims are processed in a timely manner, and accurate and well-organized records are kept in support of internal or external audits. Identify volume gaps and develop proactive merchandising plans to cover the shortfall.
  

• Fully penetrate all levels within assigned customers and facilitate establishing mutually beneficial business relationships between appropriate K-C personnel and VIP customer managers and decision-makers.
  

• Provide functional directions to customer team members and other internal resources with responsibilities for assigned customers to ensure a coordinated and consistent approach to the execution of specific events as planned by the National Account Manager.
  

• Facilitate full and open communications with and between retail and account personnel, Business and Customer Development, internal K-C support departments, and the Customer, regarding existing and potential issues, challenges, and opportunities.
  

• Contribute to the achievement of business and personal objectives by seeking and responding to performance and development feedback, and by initiating personal development activities to enhance functional effectiveness.
  

• Contribute to an environment where all team members are respected and valued regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.

To succeed in this role, you will need the following qualifications:

• A recognized bachelor’s degree and equivalent work experience

• 8+ years of Customer Management experience required or equivalent Consumer Packaged Goods Industry experience

• Broad knowledge of Kimberly-Clark organizational structure; products and categories; and Customer Development policies and procedures, preferred.

• Ability to develop and interpret market, business and financial analysis supporting the execution of regional business

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.​

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Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see https: //www.mykcbenefits.com/ca/newhire

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Hybrid

Salary Range: 126, 700 – 156, 500 CAD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to Canada locations only.

Primary Location

Mississauga Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time