Responsibilities:

Application & Module Development

• Design, develop, and customize ServiceNow applications, modules, forms, and UI components aligned to business needs.

• Build or enhance core modules including Incident, Problem, Change, and Service Catalog.

Workflow & Automation Engineering

• Create and optimize automated workflows, flows, and approval processes.

• Implement business rules, client scripts, UI policies, and script includes.

Integration Development

• Develop and maintain integrations with third‑party systems using REST/SOAP APIs and web services.

Platform Administration & Maintenance

• Conduct platform upgrades, monitor system performance, and troubleshoot issues.

Documentation, Testing & Collaboration

• Prepare and maintain technical documentation.

• Support QA testing and Go‑Live activities.

Required Skills & Qualifications Technical Skills:

• Strong understanding of the ServiceNow platform.

• Experience with relational databases.

• Experience developing workflows, custom apps, integrations, dashboards.

Soft Skills:

• Excellent communication and problem‑solving skills.

• Ability to work independently and within teams.

Education & Certification Requirements:

• ServiceNow Certified System Administrator (CSA).

• ServiceNow Certified Application Developer (CAD).

• ITSM Certification

• ITIL Foundation.V4

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field preferred.

The expected compensation range for this position is $94, 160 - $129, 470 annually. This range includes base pay and target variable pay. Actual compensation will depend on factors such as geographic location, skills, education, and experience. We also consider internal equity to ensure fair and consistent pay practices. This range reflects the expected full compensation range for the role; most offers will fall within the range and not at the maximum in order to allow for future growth.

SAMACO

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